Ole Bay Mercantile — Local services in Fairhope

In response to the negative review posted on Ole Bay Mercantiles Google reviews. To Leanne B regarding the negative review: I am the owner of the store and had the interaction with your son. Your son was at a display in my store unattended by any adult. While there was a “try me” button on 2 musical Santa figurines, your son was playing with the button in such way that it looked like he was mashing the buttons on a video game. My first comment to him was to please stop repeatedly pushing the buttons down. He ignored my request and continued to play with the buttons. My next action was to ask him where his parents were, so that I may speak to them directly about his disregard for my property. There are many items in my store that are fragile and can be broken. We kindly ask parents to instruct their children to “look with their eyes and not their hands”, but there was no parent. The mother then came into the store and listened to her son complain about my interaction with him. The mother then began to yell at me for talking to her son and left the store. The father then came in the store and yelled at me for talking to their son about his behavior. This was a teaching moment for these parents to teach their children about respecting other people’s property and other adults. I expected an apology from the parents, but received what is wrong with our children and society today…no respect for property or authority. We have a lovely gift store that welcomes all to browse and shop. Our store has been here for 34 years. Ole Bay is frequented and loved by locals and tourists alike. God Bless you Leanne B and...

Bought a few things here when visiting friends. Great shop! The ladies there were super nice. They let me leave my stuff there while I shopped some other stores. When I came back, my artwork was neatly wrapped in bubble wrap and the trinkets were in a...

What an amazing place!! There are so many unique pieces of art, kitchen stuff, stained glass, and even a huge selection of designer headbands. There's something...