This family owned business deserves 10 stars not 5..but 5 is all google will let me give..since I have moved to Illinois 5 yrs ago this is the only pawn shop I trust to buy and pawn my stuff to when I was in a bind...yesterday I stopped in to 2 get 2 tvs ..not only did i get great prices for 2 tvs ..they helped me load both TVs in the rain ..unfortunately neither of us made sure there was no problems with them b4 me taking them home. When I got home 1 TV the top of the screen was messed up..we don't know when or how it happened but I immediately contacted them late last night via website and they responded this morning b4 they even opened the doors..I went back with the TV and they made things right since neither me nor them know for sure if it was damaged in store or possibly on my way home..either way they made it right and will continue to be the only shop I ever bring my money to ..I will even drive from Roxana to them in fairview..past and future...if anyone is looking for honest people..this is the place to absolutely...
Read moreStore is clean and secure. The owner was nice. I went in looking to see if anyone had tried to sell any items from a robbery of my home and they explained their process and everything. Only gripe is that they suggested that we should "buy back" any stolen property to avoid getting the law involved which really bothered me because they are legally obligated to give it back as it is stolen property and it is the cost of business of running a pawn shop that you risk items you buy being stolen and losing profit. I understand their perspective especially as someone is has recently been put out 2000 worth of personal property on a whim of someone in active addiction, just not the thing to say to someone who had their home broken into, and I recommend to anyone who buys back stolen property to get a receipt and go to small claims court. No legal fees and you will likely win just will take awhile to get the money back. For me, the property would have been more...
Read moreIve literally been across the counrty and seen alot of different pawn shops. This one has been the best by far. They treat you with respect and they make you feel like part of the family. I had a couple times where i was gonna be late on my payment, and most places would just sell my stuff, but they let me pay it off a few days late. I wish more businesses had this type of customer service. They actually remembered my name. If you choose another place to buy or sell stuff, then you made a bad choice. Thank you liberty pawn for helping me through the hard times without looking at me like i was a...
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