Midwest Clearance Center Furniture and Mattress — Local services in Fairview Heights

Non-pushy genuine nice helpful sales people, high quality items, low prices, and they honestly care about taking care of what you need.

I usually don't write reviews, but my experience was so good I had to. A month ago I moved into a new house and started over. I had ZERO furniture. After almost a month I found what I wanted online and placed my order with a big company, only to find out a couple days later that it would be almost September before my order was filled, and then another 4-6 weeks to ship. I couldn't wait that long and cancelled it. I was on Facebook Market Place trying to find something to hold me over when I came across a Midwest Clearance Center posting for a living room set for a good price. After a few messages to verify they had it in stock, I went in the store. Immediately when I walked in I was greeted with smiles. I told them what I wanted to look at, and immediately Andrew jumped to help me. I found the set I wanted, and paid on the spot. I was so happy to have that stress relieved. I went home and had a look at their website, and found the bedroom set that I been trying to find at other stores. I came back in the next day and had Andrew look it up. They would have to order a couple pieces, but it wouldn't be MONTHS like the other places. He made it worth my wait and time. These guys are amazing. They sell quality name brand pieces (both my sets are ASHLEY) not cheap furniture like box stores, and no the big prices that come with the big stores. I will be using them again to furnish other rooms for sure! If you know what you want, take it to them and let them work you a deal. I promise you won't be...

In March, I placed an order and the company contacted me to inform me that one of my items was a "slow shipper." I consented to wait, but as the months passed, I became concerned. By May, I still hadn't received any updates so I contacted the company. I was informed that one of my items was still unavailable. (It wasn't the "slow shipper" either. Something was "delayed" in transit.) Approximately a week later, I received the available items via delivery. A few more weeks passed and I still hadn't received any updates about the missing item. I called again to inquire about the missing item's status. I was informed that it had not yet arrived at the warehouse. Evidently, the item would take an additional week or two to arrive at the main location. They offered to ship my item from the main location to a location closer to my home, but I would be required to collect it myself. (Despite having paid for "5-star full-service" delivery.) I was disappointed to have to borrow a vehicle to retrieve my item from any location. Ultimately, I picked up the item in August, but was disheartened by the company's lack of apology or acknowledgement of the inconvenience this had caused me. Their matter-of-fact demeanor made it seem like this was not a significant issue. That's offensive. This experience has made me hesitant to conduct business...

This store is strange in a very good way. When you walk in, they will greet you and leave you alone while you want to browse. The workers will hustle to help you immediately when you need help. This is good, you just really want to look around and try stuff out. You really don't want someone showing up saying," How about this? How about that?" In my case; I saw a reclining sofa wrapped up in plastic that I can't try out and they ordered it for me. When the sofa showed up, I wasn't quite sure about the color so I looked around a bit more. Robert Stone was fantastic in helping me select the right sofa and helping me loading it. I end up getting the sofa that I ordered...funny enough.

This place might not have a lot of items, but what they have is quality. If requested, they will go an extra mile to help you out and bring in the piece that you want. While walking around the store they show respect to all the customers. It is a breath of fresh air that a store that works on commission doesn't nag you. I am totally appreciative of this. If I need another furniture in the future, I will go...