Rainbow Shops — Local services in Fairview Heights

Today is December the 14th around 2pm to 230ish. Caucasian female brown hair and African American girl puff ponytail. Rude as heck! What's going on with customer service no greeting, not a may I help you nor do you need any help finding anything. They most definitely gossiped about LGBTQ people which it's not for customers ears to here that. Gossiping is for those who are fighting things deeper within themselves. Keep work work and gossip for your breakroom. If they spent more time giving great customer service like they ran those lips this would've been 5 stars. People do not bring their kids in or mother nor themselves to hear you disrespect about customers that just left the store. We came to shop, your job is to be a rop notch retail associate and help the customers.What is wrong with these employees these days poor hiring, no accountability, lazy, do not have customer service skills and lacking. Im never going back i gave this location too...

There are a few downsides to this store Fitting rooms are closed This is unfortunate when trying to make a purchase but it’s okay. If I find something I like, I can purchase and bring it back. No big deal. Rude Employees I saw a cardigan that may fit, instead of wasting time taking home a cardigan, I tried it on in the store. The employee yells across the store “you can’t try on anything in the store”. Says it twice because I didn’t hear what she was mumbling the first time. It doesn’t say that anywhere in the store. The only thing it states is that fitting rooms are closed. Which I did not go in. Y’all need to do better this is a disgrace. If you all are going to have these policies in place it needs to be posted across the store for...

Normally do not send any reports on poor service, but it was definitely one of the worst I have ever experienced. Not greeted, no music, no fitting rooms or mirrors to see if you could even try on an item to decide if you want to spend your money. Loved the top and wanted to check for fit. I stood in front of the security mirror just to see if it was going to fit. I literally got reprimanded by a rude employee. I asked if I could try it on and she said, this is why we do not have fitting rooms. What a MISS IF THAT IS THE POLICY. So disappointed with the service. I left without buying and probably will hesitate to shop...