I love Helzberg, but this location isnāt the one. Go to a different one. Early April I took in a ring and asked for a quote to get a ring repaired. When I asked how much it would be, I was told they have to send it out and someone would call me before any repairs were made. It is now mid July and I havenāt heard anything, and when I call.. no one answers.. I want my ring back but Iām not even sure if itās there. This location is the closest location to me but itās also over an hour away, which is why I havenāt just shown up yet. But I guess Iām going to just have to do that. -they called me right away, the repairs were under warranty so it didnāt show a price, which is why I didnāt receive a call about how much it would be before they did any work. Shannon delivered excellent service and made sure I was satisfied. Mistakes happen, I got my ring back plus some š Shannon made sure Helzberg met expectations and more. These ladies made me cry in the most joyful way. Be...
Ā Ā Ā Read moreBack in early March of 2024, me and my fiancĆ© purchased two engagement rings totaling to around $4,000 give or take , I went back to purchase our wedding bands but we were indecisive so we looked around, went to other stores then came back. Soon as we entered there was a mixed race lady with curly hair who said āARE YOU ACTUALLY GOING TO PURCHASE THIS TIMEā as if we didnāt purchase before then proceeded to āhelpā us by making snarky comments back to back to the point we left without purchasing anything because we were extremely uncomfortable and she was rude af ā¼ļø We had all intentions of purchasing that day BUT that lady is ridiculous and thatās not a great sales tactic insulting your customers do BETTER With that being said I purchased my rings through BlueNile and that was great with better pricing...
Ā Ā Ā Read moreHelzberg Diamonds are wonderful! I promise it is worth the trip and the money they by far have the most beautiful selection of diamonds and engagement rings. I went with my friend to pick out his future fiance's wedding ring and we went in and told them what he was looking for and what his price range was and instead of heading straight back to the back and pulling out a 3,000 dollar ring they pulled down a nice 1500 dollar ring and started from there. Very sweet and caring staff. (the lady with the accent is wonderful I did not catch her name but she is wonderful) They knew I had a boyfriend and even took the time to find me a pretty maybe engagement ring! PERFECT PLACE...
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