Very rude on the phone. And this was AFTER I had called 3 times leaving messages with a callback number. I needed a question answered, left my name and number, and didn't hear back from them. Called again, left a message, this time I have my grandfather's name, and got a return call this morning (very snotty attitude on the other end). I guess you're SOL if you have a question but don't include a name in the message. Maybe its is wrong of me to refrain from saying personal details over a voicemail, but I make a habit of not giving names, birthdates, phone numbers over the answering machines since it can be heard...
Read morePerson whom I spoke to is very rude and unprofessional. Lost my plot paperwork in a fire and asked for a replacement. I was told there was a copy I can receive and would get a call back to settle it and never received that call. When I called back again the rude lady had no answer as to how long it would take for me to get my copy. They took my money for the plot and now it's a problem to receive a copy of MY plot paperwork and she is the only person there. Def wouldn't recommend them and I give them a thumbs down on customer service and...
Read moreLet's see. No one at the desk on Sunday during opening hours. No one answering the phone today and no answering machine. No website. No online Cemetery Plot Map, so family can get an idea of where their loved ones are interred before they come to visit. Fairview...we're almost 2 decades into the 21st Century. Make at least some half-hearted effort to keep up with technology and the needs/desires of folks who have loved ones...
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