iCare Electronic Repair — Local services in Fargo

I had my S7 repaired on Sat Nov19. I was satisfied with the repair until Nov 23 when the screen froze up and it was phantom typing (sent this message to ICare that morning) "Just wanted to let you know of an issue i had with my phone this morning that has never happened before I had it repaired. I was tryin got enter my workout into fitbit app the phone didn't recognize what letters I was using in fact it was selecting its own letters like someone was using method of draggin finger over keyboard instead of typing. I couldn't back out of the ap nor could I push the button to bring up all aps to close it. If iwas able to delete what was entered and try to type it the letters I was entering were not what was showing on the entry. I tried shutting the phone off and restarting but when I pushed restart button to confirm the restart the button just went back like I hadn't pressed it. Finally after about 5 minutes it started responding to what I was trying to get it to do." Received this response " It sounds as if the digitizer is glitching. That has happened before in rare cases. If it continues, please bring the phone by and we'll swap the screen assembly for a different one. I'm sorry that you're experiencing issues. I was leaving for the holiday and during that time the phone screen started to go black and was useless by the end of the Thanksgiving day. (%days after repair). I was not able to get back to Fargo until one week after it glitched out. At this time the tech in looking at the screen noted a crack (under the screen protector I had applied the day of the first repair) and phones don't go bad unless they are damaged. Due to the presence of the crack I was not entitled to the warranty replacement . I was given a 25.00 discount off the second repair so paid approx $500 in 1 1/2 weeks to have a working phone. The repair I paid for was replacement of the glass screen as well as the Digitizer. Feel as the second repair should have been 1/2 price as there was no crack when it froze up 4 days after the first repair. But I couldn't prove that Lesson learned don't have phone repair done if you are not going to be able to go back for warranty coverage immediately so don't have done before a holiday if possible. And don't be lured in by the warranty, if there is any sign of a crack it is void for screen replacement. And I received a long message detailing why that is the case as this and that can happen. Seriously though if you have a repair done and report an issue with the repair they should look deeper if there is a crack rather than broad stroke off any warranty coverage. It is technology and parts can be weak damaged and not show up right away when they do there cks on items. Save your money if that is why you are picking them for the warranty on screen...

I recently had the pleasure of using the services of iCare Electronic Repair to fix multiple MacBook Pros that had been giving me a headache for months. I cannot express how impressed I am with their exceptional service and expertise. Thanks to iCare Electronic Repair, my laptops are now functioning flawlessly, as if they were brand new. This is the team everyone needs at their disposal!

From the moment I reached out to iCare, the customer service experience was outstanding. Their team was friendly, attentive, and knowledgeable, taking the time to listen to my concerns and provide guidance on the best course of action. They ensured that I understood the repair process and estimated the timeline for completion.

Upon dropping off my MacBook Pros at their facility, I was immediately greeted by a professional technician who carefully examined the devices to identify the underlying issues. The thorough assessment and transparent explanation of the required repairs further instilled confidence in their expertise. And the company's owner oversaw the whole process and walked me through expectations.

The repair process itself was swift and efficient. iCare Electronic Repair clearly demonstrated their technical prowess by tackling a range of problems, in no time. They mantained high-quality standards for the repairs, ensuring the longevity and reliability of my devices. Furthermore, they provided prompt updates on the progress, keeping me informed and reassured throughout the entire process.

Upon receiving my repaired MacBook Pros, I was elated to find them in impeccable condition. I was genuinely amazed at the attention to detail and the level of care taken with each repair.

Additionally, the pricing at iCare Electronic Repair was fair and transparent. The cost of the repairs was clearly communicated upfront, and there were no hidden charges or surprises when I picked up my devices. Their dedication to providing honest and affordable service was commendable.

Overall, I wholeheartedly recommend iCare Electronic Repair to anyone in need of expert MacBook or PC repairs. Their exceptional customer service, technical expertise, and attention to detail set them apart from the competition. With iCare, you can trust that your devices will be handled with the utmost care, bringing them back to life and extending their lifespan. Thank you, iCare Electronic Repair, for your...

I was throroughly impressed with iCare, my phone wouldn't charge and I didn't want to have to buy a new phone. My husband found iCare through googling "phone repair fargo". They were friendly, cheaper than I expected and turn around time was relatively quick. I would definitely go back there if I have any issues in the future, and I appreciate their 90 day warranty on their work.

Update 3/16/2015- My phone started having the same issue with not charging, so I dropped my phone off when they opened on 3/11, I didn't hear anything back for a few days so I called Saturday morning, and at first they couldn't even find my phone. They called back a few minutes later, stated it was on their manager's desk. They said they needed to order a part and it would be done early the next week. I surprisingly got a call that it was ready Monday afternoon. I came to pick up my phone and the clerk started in about my SD card, and that I would need to go to Sprint and have them reactivate it. I just said okay, and thank you and left. I was confused about what he was talking about since I only went in for a charging port repair. I get into my car, turn my phone on and the phone is wiped clean, and acting like it's a brand new phone. I go back in very confused, and starting to get upset by now. He comes back over and starts talking about an IME, and they had to replace the whole board, since the charging port was unrepairable. I honestly had no idea what he was even talking about. I couldn't even make a phone call with the phone. I came to iCare because I DON'T know much about technology. When someone talks to me in technology jargon I have no idea what they are talking about. I was very upset, when I asked why they didn't even call me to let me know this is what they needed to do, he stated to me, well we do the best we can with what we have. What does that even mean?? Call me and let me know that you are going to delete my entire phone, give me the option to come get and seek other fixes. If I had known they were going to do what they did, I would not have let them do it. I lost pictures, text messages, contacts, and all apps I had downloaded. I know it's my responsibility to back up my device, but don't just do something like that without the owner's permission. I will never be...