There is always room for improvement. (We chose this theater since we wanted to watch a certain movie at a specific time). I understand post-covid and even more so for high prices that came before thay for tickets, so we won't talk about that.
We went to theater 2 on Sunday 7/16/23 & it smelled like a port-o-potty walking in. That can be improved - for sure. Maybe also the ticket taker entrance a little more to the left side of the Popcorn section area rather than behind. If crowd/line control is a worry, signs for specific walking ares to get to theaters would be good.
The lobby area where you first walk in can have a huge sign that states one can pick up online tickets at the concession counter rather than the little sign pushed to the side of the online pick up/purchase ticket kiosk.
Will the theater be upgraded with the nice lounge seats? This is the first theater I've been to in a while without it. Or at least theater 2 didn't have it.
The 4 is mostly for the kindness of the staff. When people work, a little enthusiasm and kindness truly...
Read moreI’d highly recommend that you create a line for online ticket buyers to buy concessions. It took us 45 minutes to get concessions and so we missed 20 minutes of our movie because you require everyone to stand in that long line in order to get tickets and concessions. This is not needed for online ticket purchasers. We brought 16 kids to this mover, but because of the length of the concession stand line, their parents didn’t want want them to miss the movie. So they got no concessions. You all lost a lot money as a result. Either you need to open a line for online ticket purchasers or you need to allow people to bring...
Read moreIn this theater is ghetto. For the price you can go to another theater with electric seats and leather that are heated vibrating a little more concierge service. And you know what's good when you got the police hanging out threatening people about having a ticket just go to the damn bathroom.
First time in this theater it was not impressive to see her. And it also smells like feet or corn chips. Seems a very tight like I said for the price you can get more somewhere else.
I was impressed by the nice training I believe her name was Erica not really sure she was really nice but the other employees...
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