Roses Flooring and Furniture — Local services in Fayetteville

Purchased loveseat back in 12/2024. The love seat has Bluetooth connection, with light up feature, and wireless charging. The charging is slow, Bluetooth doesn't work, and the light up feature can't be turned on from one side. Immediately called the store and the salesperson said that he would order the chair somewhere else and have it delivered to me for free. I would have to call for update. I called one day (now in May) and a person named James said that the old salesperson was gone and that there was theft and under dealings going on in the store. He assured me that he would order another chair and have it delivered for free and it might take 1-1.5 months. Called in June, James said it arrived, but had sold it to someone else. Again he will order it and have it delivered. I called in July, this time speaking to Caleb. Caleb told me just like James that there had been stealing presumably by the employees and the store was unorganized. Caleb said that he would talk to James Egan, a regional or district manager. The district manager said that I would have to pay for it to be delivered. August: talked with James and the chair was to be delivered on a Wednesday. Called on cancelled because of weather and would delivery on following Saturday. Didn't deliver or notify me. I called on Tuesday. James said he had to get paid and would deliver on Wednesday. No chair or notification. DON'T BUY FURNITURE FROM ROSE'S!!! They will LIE and Sell...

Roses was not was my first choice for my purchase but I decided to stop in while in the area. Unlike other places, I didn't have to search for anyone to help me. I asked Antonio several questions on different sets of furniture and he was able to answer them all without hesitation. My questions prompted him to show me one set that had everything I wanted. The fact he understood exactly what I was asking for really made me feel like a valued customer so I decided to buy. Thanks Antonio for all of your help and pleasant...

Very friendly help at the westwood shopping center, flooring and furniture. She was consistent with keeping me updated and if i could i would tip her!! Im very pleased how she listened and accommodated my needs. I will shop again here. She loaded it all by herself refusing any assistance being a lady and i could tell she takes pride in her job. The prices were great along with the product. Im pleased overall. She def...