Ashbee Menswear — Local services in Fayetteville

Bad experience is ordering tuxedos for my groomsmen. Visited the store four times to make sure everything was good for the wedding party. All tuxedos were purchase and not rentals.

Made special 3 hour trips to make sure all was in order. Even brought my wedding party to the store for fitting and everyone paid for their tuxedos all at one time.

Three weeks later I called the store and they said that the tuxedos paid for in full were now out of stock and now discontinued. A simple call on the day of purchase would have been the right thing to do before taking my money.

I asked the owner what was she going to do to compensate me for my time for taking days off and driving from Charlotte to Fayetteville Five times total. She offered no compensation, store credit nor military discount. The big red flame for me was no regard for most of my groomsmen that were all prior military nothing for time on the mixup.

I am the Groom and after looking in many books for a replacement tuxedo for my wedding party, I simply asked for all of the money back for the big mixup. Starting from day one again.

Finally the owner told me it was not their fault that they allow the tuxedos to be sold out from the warehouse and discontinued. I told her all of this could have been avoided with a simple call to lock in the tuxedos when my Groomsmen were in the store getting fitted and paid to purchase their tuxedos on that day. I had to call them three weeks later to find out about what was going on with the order. No one from the store call me. She made me feel like I needed to go pound sand...

I am not one to write reviews but I feel like this is justified. I came in early March to rent a tux for my wedding on April 8. I was greeted and helped immediately and handed a binder with a lot of options to choose from. After making my selection, I was measured and told the rental would come in the week of the wedding. Time goes on, and I got the call saying the rental came in on April 4th. I go in to try it on and it is not what I ordered. The one I picked was slim fit and this one looked like a giant rectangle. The white button down was also 1-1.5 sizes too big. They suggest overnighting a new jacket, and I asked if they could move the button over to tighten the belly area tighter. They say sure, come back tomorrow (5APR). I come back on the 5th and a new assistant hands me the tux and they didn’t move the button over, and she says “I would say I’m sorry but I wasn’t here yesterday when i told you to come back today”… I ask if they can do it on the spot and they say I have to come back the next day (6APR). I finally go on the 6th and the button is moved over but doesn’t look right still, I take it home and my fiancé isn’t happy with how it looked so I turned it in on the 7th. I’ll be using a suit I have in my closet for my wedding day because of this… 2 stars for the initial meeting and choices, but everything else was next to no customer service. I had to drive an hour each day just to find out it didn’t fit or the button...

Absolutely Amazing. I needed a tuxedo for my daughters wedding. The wedding was semiformal and my very formal tuxedo with tails made me stand out too much plus I did not have a bowtie in the color my daughter DEMANDED we all wear.

With only a day before the wedding, I did not know where I could buy or rent a tuxedo in Fayetteville. I searched where to find an affordable tuxedo in Fayetteville and Ashby's Menswear took care of all my tuxedo needs.

They had a black tuxedo jacket without tails which fit me perfectly and they worked with me to find the perfect bowtie. The owner Mrs Debbie, put a rush on my dress pants alteration and I was able to leave the store with the tuxedo and all the accessories ready to wear for my daughters wedding the following day.

If it was not for the expertise of this local Fayetteville mens wear business I would have surely had to drive away from Fayetteville. Thank You Mrs Debbie your eye for fashion is one not to be...