Food Lion — Local services in Fayetteville

On September 21st I ordered a 1/4 vanilla sheet cake, with the Charlotte Hornets logo, which was suppose to come with a basketball decoration from the Food Lion located at Westwood Shopping Center. It was scheduled to be picked up today (9-24-19) at 6:30 for my sons' 15th birthday. I arrived at 6:05 expecting to pick up my cake because I know the decorator leaves for day at 5. It could not be found. Rich called the decorator, Tisha who stated it was overlooked and she would arrive in 15 mins and have my cake ready in 30 mins. When I came back at 6:55 there was no basketball decoration and I only received a $2 discount for my time wasted. They manager Tiara was not apologetic for her staff inconveniencing me. Come to find out my cake was in the freezer the whole time. DO NOT ORDER A CAKE FROM THIS STORE. Extremely incompetent and unprofessional staff excluding Rich and the older...

I hate to say it but this is by far one of the worst food Lions in Fayetteville, North Carolina. It's not the people it's not the location. It's the products. This food Lion is missing so many products that other food Lions carry. You figure with the location of it it would have no reason not to have products. If there's any type of world emergency. This is the last food Lion you better go to because all you'll be doing is wasting your time. You're better off spending the little bit more time it takes to go to another food Lion a mile away because this will be the first to have nothing and the last to be stocked. I live right around the corner and I still got to go all the way to Redford road food Lion to get at least 80% of the things I need because this food Lion just doesn't carry it. And when is a product out? It takes forever for it to...

Being in the hospitality industry, I understand what it looks like to have customer service. Upon check out by someone named Jamel McGee (not sure how the name is spelt), but he was the assistant customer service manager, I was really frustrated with how it all went. As he proceeded to ring in my items I grabbed money to give to him and he turned around as I held my hand out trying to pay for my item. After about ten secconds I got annoyed and so I just stood there while he proceeded to talk to other workers. So I put my hand down and just waited for him to turn back around and as he did for a split second he turnd around again to continue the conversation.

And not that I should be complaining for my friend, but as she was checking out he went on his phone twice to text(he had an iPhone and i could...