Saslow's Diamond Jewelers — Local services in Fayetteville

Greetings! Once again, I have felt compelled to share the amazing experience that I have had as a valued customer at Saslow’s Jewelry located within the Cross Creek Mall in Fayetteville, NC. I recently purchased a Bering watch and was just blown away with its quality and detail! I have received a countless number of complements since purchasing this watch. I myself am a Mavado watch guy and rarely venture off into other brands. Shawnee, one of the phenomenal jewelry specialist at this particular location made me a believer in the Bering men’s watch brand! I myself need the particulars of an item prior to making a purchase that is substantial in value. Shawnee, kindly greeted me and took the time to ensure that all of my questions were answered. I didn’t feel pressured at all to make this purchase which I feel is very important in building a lasting customer relationship. I actually took a couple of weeks to deliberate the purchase and then returned whenever I felt that I was sure that I wanted to purchase it. I really appreciated Shawnee’s patience, professionalism and amazing customer service skills! Once again, I am completely satisfied with my purchase at Saslow’s Jewelry! Thanks for allowing me to share this experience! Earnestly,

Steve H. U.S....

I recently visited SASLOWS & HENEBRYS and had the pleasure of being assisted by Mrs. Shannon and Mrs. Bell. Their customer service is simply outstanding!

From the moment I walked into the store, Mrs. Shannon greeted me with a warm smile and a genuine eagerness to help. She provided insightful recommendations, patiently answered all my questions, and made sure I found exactly what I was looking for. Her professionalism and friendly demeanor made the entire shopping experience enjoyable.

Mrs. Bell was equally exceptional, demonstrating a deep understanding of the jewelry they offer. She handled my requests with efficiency and a positive attitude, ensuring that every detail was perfect. Her attention to detail and willingness to go the extra mile truly stood out.

Together, Mrs. Shannon and Mrs. Bell create a welcoming and supportive environment that makes customers feel valued and appreciated. Their dedication to delivering top-notch service is evident, and I can't recommend them highly enough.

Thank you, Mrs. Shannon and Mrs. Bell, for setting the standard for excellent customer service at...

Today we went into 3 different stores in the mall. Shandi & Shannon were simply amazing, the personalities of these ladies was so warm and welcoming that we knew this was the place to buy from. I feel as though this says a lot as we looked at larger “name brands” but the service was similar to that of a wet mop, very transactional. Not at Saslow’s & Henebry’s, even the manager Gwen came over to congratulate us and give us some exceptional knowledge about sizing that the other stores haven’t mentioned- keep in mind we’ve been shopping for the perfect wedding enhancer for over a year. Hands down so glad we made the decision to shop local. Do yourself and your spouse to be a favor, stop and look here first, you won’t regret not looking elsewhere. The upmost professionalism here. As an area operator of 5 stores nationwide, I know good service and I’d be grateful beyond measure if these ladies were on my team. Thank you...