Rent-A-Center — Local services in Federal Heights

Adrian is the manager I generally deal with. He is funny, understanding, and listens to myself as a customer. I have never had a bad experience with RAC. I love the new convenient app that I pay through. I honestly don't know what the people in the comments are talking about. I've paid off a couch set, two game console's, currently paying on an alienware computer and 73inch 4k TV. I feel greeted when I come into the building and I know they will take care of me once I leave. The only time I feel like they call me constantly is when I'm late by a day on payments. They already know I'll pay my bill but they have probably dealt with a lot working in customer service daily. They can't "take your word" for it.

I know if I request a certain item Adrian goes out of the way to try and find it for me. They have thanked me for my dedication. Keep up the...

They have been calling me non stop looking for some one called Manuel even though I keep telling them that not such person is the owner of the phone number but they just keep calling over and over I'm really starting to get bother with the amount of time they have called me and just hand up after I tell them that I am not Manuel repeat the same thing which I find really annoying like how do they not verify that their customer aren't just giving out random phone numbers like other furniture store so they don't bother random people , or if they can understand that the person who they are looking for isn't the owner of eth phone number they could a least note it down and stop bothering people who might have things going on their life and the calls are just annoying. just look at this phone logs that are from like...

First off. The store has my next payment set up for before my next paycheck. Still not sure how I’m going to make the payment tomorrow. Then they forced me to sign up for autopay even though I told them I cannot do that. But they refused to help me unless I did. One “girl” started speaking to me in Mexican. Even though I’m a white girl. I guess to her everyone must speak Mexican. It took over an hour in the store because they refused to be me a price over the phone or online. If I had an extra hundred $ I would have gone ANYWHERE else. This store specifically is a joke. I have told everyone I know to go to a different store. Unless they want to be spoken to in Mexican. The worst part was listening to the employees talk about me in Mexican while they stood there...