Amelia Auto Mart — Local services in Fernandina Beach

I live in California and I found this dealership while searching for a specific vehicle online. I called the dealership and Justin answered my call, Justin was very knowledgeable about the vehicle and the history of it. Our initial conversation made me feel comfortable trusting him (which isn’t easy seeing how I’ve worked in sales before and don’t trust most sales reps). I never felt rushed to make a decision but I also felt valued as a costumer. I watched the vehicle online and called the dealership several times over the course of 3 weeks with numerous questions, and received quick results. As I decided I wanted to purchase from them, Justin then connected me with Sabrina who handles the paperwork for the dealership. Sabrina was prompt and excellent with communication throughout the process. As I stated I live in California, this dealership is located in Florida. Sabrina Fed Ex all the paperwork to have it signed and sent email copies as well. After I picked a shipping company she emailed pictures as conformation of the shipping condition. After receiving the car I ran into some issues registering the vehicle in a different state due to being stationed in California and wanting to register the vehicle in Mississippi. So I called the dealership and explained my situation, and once again Sabrina came through by providing the required paperwork the same day. Overall, I couldn’t be happier with how the entire process went. From contacting them with questions, to sending paperwork to and from, to them recommend shippers they’ve used in the past, to them aiding in fixing paperwork issues that were my fault the entire transaction was very pleasant. The communication was great throughout, no matter call, text, or email I always received a quick response and accurate info. Definitely will recommend this dealership to my friends. Oh, and they offer military $500 off and a warranty on...

The staff was friendly enough and willing to go the extra mile but I ended up with serious trust problems. I tried to purchase a Ridgeline a while back. I asked them about the timing belt. They didn't know if it had been changed and said that they would have their mechanic check it out. When picking it up the next day, they told me that they had installed a new timing belt, hydraulic tensioner, idler pulley, and water pump. When I had my mechanic look it over he said that there was no evidence that the cover had ever been removed. I called the deal and asked them about it. They once again said that it had all been changed. It was only after I told them what my mechanic had told me that they began to change their story. The long and short of it is that they told me one thing and delivered something else. They were not honest. They did refund my money in full and without questions. Be careful when dealing with them. Verify EVERYTHING that they they tell you their mechanic is doing to prep the...

Simply the Best!!! I saw online they had my dream car, Nissan Murano Crosscabriolet. I drove up very early from Saint Augustine beach. I was able to talk to Jeff who services the vehicles. He was extremely nice! Shortly thereafter, Lane the owner showed up. He was also extremely nice and we engaged in a very pleasant conversation. I told him that I would come back during regular business hours. He said, no problem, come right now! Got me into my dream car and then Sabrina who does all of the paperwork assisted me in the most friendly and professional manner. I'm 57 years old, I've owned a bunch of cars I've dealt with a lot of dealers and auctions having had my retail Dealer License about 10 years ago. These folks are the best of the best! You're not going find better. They even let me look underneath the vehicle on the lift without my asking! Who does that but honest, transparent, quality people? Look no further...these guys are the...