Hobby Lobby — Local services in Findlay

Hobby Lobby in Findlay Ohio does NOT care about their customers. Recently tried to return an item that was clearly mis-labeled on the packaging. The manager was so rude! I calmly explained to her that I could not use the product with the machine they sold me because the packaging was not accurate as was the label above the packaging in the aisle. She didn’t care and just said “sorry, its our policy not to return these items”, despite the fact that the item at hand was clearly mis-labeled and my incorrect selection was due to them, not me.

Then she tells me to waste more of my valuable time trying to sell it online. This manager should be FIRED. You can obviously tell the morale of the staff is low in the store. Due to her “managerial decision” not to help a customer, I will now be making all of my purchases from the new Michaels down the road and amazon. Both of these places actually help their customers.

I am also a physician and will gladly recommend all my patients do not shop there as they do not care about their customers once they have your money. Her managerial 10 dollar decision easily just cost the company well over a thousand dollars a year in sales from me as well as sales from any other customer I can warn not...

This Hobby Lobby had a great selection of crafts and decor. I had a difficult time trying to find a certain item I seen on the website but couldn't find it in the store. I feel the signs are very misleading! Some signs would say 50% certain decor, others 40%, when it came time to ring up my stuff.....cashier had to add the discounts! Then when I look at the receipt, there are different sale prices and % taken off that were questionable, while some items were regular price or not on sale! Cashier wasn't all too friendly! I know shopping in the stores has its benefits, however, going online is so much easier and save on gas. I think online will be my go-to...

The Hobby Lobby in Findlay has a wider selection of Happy Planner products than the JOANNs here, like the punches and discs. You'll find all sorts of different items, including pure hobby things like models and a wide array of decor organized to look good together in one space. And if you're looking for seasonal things, I'm pretty sure they leave their Christmas stuff out all year round (it's July, and the holidays are in full swing in there!). The only downside is that they are not open at all on Sunday due to the company's religious beliefs, so better pray you have everything you need to finish your craft for...