Style Encore — Local services in Findlay

I took some clothes and shoes there a few months back. When I went to pick them up, the lady was very nice. She said they kept some of the shoes and jewelry. But the clothes smelled like smoke and I should wash them and bring them back. I understood because they had been out in my garage after a sale, and that's where everyone goes to smoke. I never even thought about it. I got rid of them. Fast forward to today (3months later). I took 2 totes of clothes and shoes in after i Just pulled them out of the dryer. I wanted to make sure they smelled clean. First of all, the lady who checked me in seemed real snooty. So it said it was an hour and a half wait. 20 minutes later I get a text that they're ready. I go back and she tells me they can't take them because they smell like smoke! There is absolutely no way they smell like smoke!! I had just washed all of them And I even cleaned the totes they were in so there was no reason to not take them! I'm pretty sure she just looked up my last buy and saw that the ones from the garage 3 months ago smelled like smoke 😡. Never going there again, even to shop,...

I understand that they probably make good money for their Facebook live sales, but I found it very frustrating that you do a live in the middle of the store. Not only did it make it awkward to be in the store with my friends and still be able to talk and shop together, but we also have young toddlers and it was very rude to ask us to try to be quite when my 2 year old was inconsolably crying. As a mom it is hard to be in public and not feel bad when you can't figure out how to console your child but I shouldn't feel mom shamed when we are struggling to maintain order with my very young children when they chose to tape right by the registers and dressing rooms. I didn't have the luxury of not having my kids with me nor did I want to not have them with me. There should just be a better location or time to do a live so your customers in store can still shop...

Absolute favorite store in Findlay. Great employees amazing deals and absolutely adorable clothing finds. There reward system is just an added perk and they’re very easy to sell things too! This Review was in 2019

Updated;the store is not like it used to be. I feel as if I’ve rode the waves of unkind staff, poor shopping experience, and rude comments. Now in 2025 it’s starting to get back to the better experience, however selling to them now is not seller friendly. I sold boutique jeans that were $80 new with tags and received $5. While all your other items you expect to get $1-2 per item. Overall if you want to just get rid of things and don’t care about the cost than it’s worth trying to sell just depends on what buying employe you get if they’ll...