BoxLunch — Local services in Florence

So I went into the store with my family which they only allowed 7 out of 8 of us into the store. I was looking around the store when both of my daughters grabbed my hands to rush me over to the candy. As that happened my mask had fell down below my nose. Before I had even a chance to pull it up above my nostrils I had a girl yelling at my to pull it up. I quoted Im sorry can you give me a sec. She continued on yelling at me in front of her co workers saying it’s still not above your nose which it was. I started to walk away with my two girls and she still kept yelling saying do you want me to get you a mask sir, you want a different mask sir. I then grabbed my two daughters and walked out of the store. My wife was still in there shopping and heard the girl calling me names in front of fellow associates and customers. I will never ever shop in this store again for just the simple fact of disrespect and immaturity and lack of customer service. THIS STORE...

The "store manager" kicked me and my friends out for apparently stealing. We did NOT steal nor did anything sketchy that would concern other employees or customers. He accused us of pocketing things when we literally weren't?? He said he has cameras around the store, but didn't even bother to check them before accusing us of this. Our guardian who was watching us said that he was peering at her and she felt uncomfortable. We just left after he accused us, not because we stole, but because he didn't seem like the type of person who was reasonable or understanding. He just wanted to kick out a group of girls for possibly another reason instead of "stealing". I'm probably going to sound like a Karen, but I will not shop here if he continues...

Boxlunch.com is horrible. Don't ever order online they have lost both bags I ordered at two separate times. You call customer service they tell you to call the store. You call the store and they tell you they will call you when it's there and to call customer service. The first bag is now out of stock and was an exclusive so I won't get that one at all .Now they say they can reorder the second one but it won't be here until after Christmas when I've already been waiting since before Halloween. I will never order from them again or spend money in store either. I will continue to order from the actual seller Loungefly.com since Loungefly gets me my bags in the actual time frame given and has yet to lose one of my...