St. Elizabeth Healthcare Florence Hospital — Local services in Florence

Update 6/25-

This hospital allowed & assisted a relative of mine(Timothy Hampton of Dillsboro IN) in stealing MY car from their parking lot. I was never asked if he was allowed to take the car nor did they ever notify me he was taking it(I have seen it in his driveway, verified it is my missing vehicle). Tim is good buddies with the hospital staff(it us mot the first thing he has stolen from me). I intend to take drastic action against both St E and Tim for stealing my car. Also as a leftist I will never step foot in a "religious" hospital again as they are all terrible.

Updated review 12/24-

Due to the following mistreatment, I intend to contact attorneys licensed in KY to sue St Elizabeth for malpractice.

I went to the Florence ER again on 10/14 for and enlarged boil expecting an antibiotic prescription, as I had no choice in where else to go. Instead their ER team insisted the abscess required immediate surgery. After the surgery I had brief heart palpitations due to my stomach being empty(normal for me) and they refused to even give me a sip of water. The decide I now need an angiogram as they are certain I am about to have heart failure. They want to transfer me to Edgewood & constantly try to guilt trip me over the fact I am trying not to lose the room I rented or my belongings in the room. After arranging to have someone collect my things, they finally say they can do the angiogram at Florence, which showed NOTHING wrong. They REFUSE to listen to patients so they can run needless, expensive tests.

2 weeks in the hospital recovering with an 8" deep hole in me from this surgery, which I am now convinced I did not need, but surgery makes them more money than prescribing drugs. After that they arrange to send me to an off-site care facility to further recover. Upon being transferred I resume taking y own OTC vitamins which they denied me, seeing the wound suddenly start healing much faster. They promised me that my car would be safe in their parking lot. Last week an acquaintance checked the lot & surprise, my car is missing. Calls to their security only get me clueless & vague "we don't have record of towing It but we might have by mistake" so it Is unlikely that car will ever be seen again.

Unnecessary surgery, unnecessary tests & my vehicle is now likely lost when they promised me they would keep it. On top of that they never once brought up the lung cancer diagnosis from August. I can not believe all those doctors looked at my chart & did not see that, so they did not care about my long-term health, only in making money. Under no circumstances will I allow St E to treat me for any reason in the future. The health insurance they have on file for me is also no longer valid & they will not be paid if they treat me against my wishes.

Original review 08/24-

Went in dizzy, difficulty breathing, etc. Sat for 10 minutes unnoticed by staff until I walked up to the desk. ER waiting room and way out were dirty due to "construction". Was taken back, blood taken, EKG performed. Led to a room, barely able to walk, by a nurse moving faster than me. Sat on a bed that felt like a steel slab. Given IV then they had to take more blood anyway. 2 chest x-rays performed then abdominal CT scan, waited 5 hours for results they said would take 30 minutes. Other doctor did basic feel tests. All of that so they could give me a vague idea of the problem, if I want a more thorough diagnosis I would have to schedule more complex (and expensive) tests. No meds, some sent to a pharmacy I am not fit to drive to. Discharged when walking in a circle for 10 seconds did not make me pass out. Unfit to go home, staff said would call contacts but apparently did not happen. Have advanced lung cancer but they could not tell me that? Staff were sort of courteous but acted disinterested in me. They never even asked for a photo ID at check in which was odd, I could have...

I went to the ER in Edgewood because I was feeling really low from a medication change. As it ended up, they felt that I was in danger and had to stay for 72 hours. Well, that facility was filled, so I had to go to the Mental Health Unit in Florence. My first impression, being wheeled-in to a hallway with neat windows, was actually pretty good... then we turned into the hall and it became darker, dirtier, and a lot more outdated. It only got worse from there. I have Aspergers and Generalized Anxiety Disorder. When I got into the mental health facility, it was terrible! They had me sit out in a single chair in the hall with noise coming from everywhere and I was all by myself with people who I couldn't even tell if they were the nurses or not coming by. Being in that environment ALONE drove me into an even WORSE state than if I had just been at my house. It took until I literally tore-up the patient rights packet (because they didn't even give me a stress ball or check on me) and the bottom of my paper shirt until someone actually came to check on me and get me out of that environment.

So, after THAT transition, to shorten this review, the place was HECK for anyone with Aspergers. You couldn't escape the noise in your room because it was loud in there. You had no privacy ANYWHERE (the whole facility could hear you use the restroom), there were bright lights everywhere, no one came to check on you even if you were sobbing hysterically--better yet, I'm on the gluten-free diet and when I told them that (because I need to be on it) the people in charge of food didn't even KNOW what that was! To make matters worse, they listed me as being on a REGULAR DIET when I was wearing an allergy band FOR MY DIET! No one asked WHY I was wearing it! Oh yeah, and another thing, they kept passing risperdal (RES-PER-DOLL) out like candy--and that drug has a lot of lawsuits out for it for giving people diabetes, permanent nerve problems, and so on. Yet, when they wanted to put ME on it, they claimed that it only enlarged men's breasts sometimes and that's why they were there. Yeah, nope! (Seriously, guys, type in "risperdal" to your Google Search Bar, the lawsuits literally are the first thing that pops up.) They also gave you nothing to comfort yourself. We had no blankets supposedly so we wouldn't suffocate ourselves but we had pillows? How does that make sense?! To top everything off, they would tell me what medication I was on BUT THEY DIDN'T GIVE ME THE DOCUMENTATION OF IT! Not while I was there, not when I left. How was I supposed to remember the name of a medication that sounds like "polysifjbfijskdf" or "opidogidingdongdoodly?" They apparently expected you to be so drugged-up, you wouldn't care about things--and they made that completely obvious when they kept shouting, slamming doors, scraping chairs against the floor, and clattered things about all throughout the night.

I was only there for 24 hours at most. Because my medication had worn-out from the change, my episode was over and I managed to convince the very nice psychiatrist that I didn't need to be there. THAT was the loophole that could get me out early. I probably never needed to be there in the first place, but if I had been left there, I would've. If you have no conscious will to live, don't have Aspergers (because they seriously had NO IDEA how to deal with it), or are totally buzzed-up on heroin or some other drug, you should totally try it--it's what...

In the last two of my only three visits to my doctor at St E in Florence, I was called by the wrong name. Each time I corrected the receptionists and nurse’s aids, they adamantly said something like, “Oh, This is your proper name then,” seeing there were two names on my paperwork, my real name and someone else with the same last name, but different first. Each time, I replied, “No my name is NOT Diane, nor has it ever been, and nor will it ever be, they just looked at me, like “right.” Since on the last visit it happened again and no one seemed to care about doing something about it, I told them something needed to be done. Both the aide and receptionist replied with, “Oh no, we can’t do anything about this, this came out of the STATE!” I’m thinking, “What exactly are you talking about?” Although I did not want to look, I couldn’t help but see the other name on my chart, as I was told we were linked together. I was also told it might be because we had the same last name, same birthdate, and same last 4 digits on our social! But, again, no one seemed bothered but me. At a glance I could see over a page of prescriptions for the other lady and then my two. Seems like a breach of confidence to me and I WILL NOT let it go on. I was told since it was from the “STATE” I was the one who would have to get my record straightened out. I was given Kasper as the name to contact(but no contact information), so I suppose our state has a new name. I was also told I could go through my pharmacist! I was not happy about having to take care of a problem someone else created. This never happens at any of the other St E facilities, mind you. So I called Kasper and as I expected, I was told, “No, honey your DOCTOR’s office will have to take care of this as I was not allowed. Surprise, surprise. This lady also mentioned checking with my pharmacy and on the way home, I did. Again, I was told everything was correct in their records of me and that they would gladly help out if they knew how. So I called my doctor’s office and although it was not time to close, I was sent to their voicemail which told me if I was calling during normal business hours, and I was, someone would get back to me, but they didn’t. Another surprise from the receptionists who seem to be glued to their seats and certainly don’t want to be bothered with problems they’ve created. Disappointed in this St E facility and you WILL be hearing more from a concerned and frustrated patient in a world of stolen identies and what not. Since I’m linked to this person, logic tells me she is linked to me and much of my personal information. That’s NOT...