Acosta Electronics — Local services in Florida City

Best people, best family business, best attitudes, best prices! They are always busy because the local competition usually charges two to three times as much for almost the same level of work. What they may lack in prophiciancy, they make up for in effort and standing behind their work. Update: I guess nothing stays the same forever. Sadly, I must report that years later, things aren't so rosey anymore at Acosta. Mr. Acosta has dutifully been trying to train his kids in the family business by letting them be "hands on" with the day to day running and operations of the business. The quality of the services has dropped like a rock.. while the prices have rocketed upwards! I still love and trust Papa Acosta...but I'm not sure his kids share the same sensibilities and knack for customer service and quality. Everytime I go there now, I feel like I better oversee their work. Otherwise, shoddy work will be even worse. I sure hope these kids figure it out soon, otherwise all those years of sweat and hard work by their father and mother may go wasted... because those kids of...

I’ve been a loyal customer of this shop since around 2017, but after my most recent experience, I’m done. In January, I purchased an aftermarket Android radio for my car, and by June, it went bad. I went back to Acosta, who promised me a replacement, telling me to return in two weeks. When I showed up, there was nothing ready. What followed was a string of excuses from the owner, asking me to come back every afternoon or every couple of days. This dragged on for months, finally ending in September when I decided to take my car to Noe’s Electronics.

At Noe’s, when the radio compartment was opened, the mess of cables was shocking (though it didn’t affect the functionality, it looked unprofessional). Without saying a word, Noe carefully organized the cables, sectioned them off, and fixed the issue that Acosta couldn’t.

If you plan on visiting this shop, bring your own equipment and avoid purchasing anything from them, or you’ll end up like me – $800-$1000 down the drain and nothing but frustration. After years of being a customer, this is a major...

Horrible customer service! Brought in my car on Thursday the 26th of June 2025 to place tints on my driver/passenger window. Upon the owner finishing the 2 tints, I noticed that the driver window was cut incorrectly, and the upper right corner was left with a small space. I came back the next day (Fri) and he advised me to come back tomorrow (Sat). This was around 4 pm, they don’t close until 6. He was sitting down when I arrived on Friday. I do not understand why he made me come back on Saturday, when he could’ve just done it Friday. Very bad customer service! Upon my arrival, made contact with the owner and its wife I’m assuming. The wife was very rude and stated to me: You came for this? And started giving me an attitude. So the husband jumps in and also starts being rude. Customer service is horrible! And it’s a shame when it comes from the “owners.” Do not come to this place if you don’t want to deal with horrible owners and bad...