CVS — Local services in Floyd

Would have given a "0" star if I could, but that is not an option. I brought my kids in to get their flu shots recently. You would think that because they are aggressively marketing to get your flu shot there, they would have a fast and easy system in place to facilitate this. WRONG. First, there were no signs saying where specifically to go to get it, just to "ask an associate". So I asked the one at the front and was told to go to the pharmacy counter. So I waited through the line, for like 10 or 15 minutes, just to be told that the person operating the register (the only one that is open) can not do it and that I had to step out of line and wait for the person that could do it. They had no walk up window to speak to them through, when I was called to give my information, it was back to the register where the first person was currently serving another customer. There is more with this story, but I don't feel like typing it all. Long story short, I was in there over 30 minutes and they haven't even ran my insurance yet and it was very obvious to me that they didn't know what they were doing. I made them give me my card back, not run it, and left. Now I will leave work early to take my kids to their PCP for it instead. Though that was the point to places like this, make it...

So, I know people are under a lot of stress, right now. I try to go into businesses with compassion, kindness, and patience. Pharmacy worker was absolutely the worst kind of rude this weekend. I know it’s a rough time, but whoever the manager is here needs to have a very basic customer service class for employees or something. I only use this pharmacy if I have to, but it made me really appreciate the local pharmacy in town that treats its customers with kindness...

The WORST type of service to customers. Can't depend on it to be open from day to day. Most of the pharmacists that do show up are rude. I am insulin dependent and can't rely on them to fill the prescription. Sometimes they will notify me that a prescription is ready to pick up and then I drive to the pharmacy only to find it is not ready.Definitely moving my med needs to a different pharmacy. They need to just go ahead and close this...