Five Below — Local services in Folsom

Earlier today I had to return a set of ear buds to the Five Below store in Folsom. I had mistakenly purchased the wrong set for my iphone and associate, Katrina, and manager, A.J., couldn't have been more pleasant and helpful in ensuring that I got a set that was compatible with my iphone. During the entire process of issuing a return and replacement, Katrina and A.J. were unfailingly patient and kind to this technology-challenged (but very grateful) senior! Based on my experience, I would highly recommend this store and its wonderful staff without...

Two stars. Went to self-checkout and the cashier said, “We don’t normally allow self-checkout but we have a line, so I’ll allow it.” If the store is set up for self-checkout, don’t make customers feel like they’re doing something wrong. After that the employee watched my entire transaction and acted like he was targeting me. When asked whether I’d been greeted I truthfully said no, and he loudly insisted he had greeted me. Very unsettling experience — not how a customer...

There are so many different things in the store that you just want to take them all home with you. The only problem with that is you run out of room in your house quickly for storage. 😆 Love that the items in the store are actually very good quality so much better than the dollar store items. If you go looking for electronic devices do not pass up the store because with the price of everything nowadays every little dollar you can...