Farmers Home Furniture | Forest City, NC — Local services in Forest City

To start with sales folks were nice , Adam and Rebecca after the experience with them it goes down hill. After picking out a sectional sofa I learned this furniture store who has a huge box truck in the parking lot - DOES NOT OFFER DELIVERY. . Unfortunately I decided to purchase. After the nice fella did help my husband load up the five huge boxes the struggle to assemble the furniture began. After reflection I decided a "furniture store" that offers no delivery personnel but does offer a "guy in a truck that does his own pricing " not a bonded store employee, I should have went to another store. To the owners, reliable delivery service is essential to a furniture store and although now as I begin shopping for a new bedroom suit I will not...

Was originally pleased, but the lighting in the store does not show true color. We wanted brown(ish), but was actually distinctly gray. They agreed to an exchange, but did not pick up the original items for two solid weeks. We kept the two sofas covered, but they got some cat fur on them anyway. Had they been picked up promptly that would not have been an issue. One of the replacement sofas was damaged. Their own repair man said there was no fixing it, and a replacement should be ordered. Spoke to Mary in the Forest City store, and one is on backorder. I asked her to just take back the defective sofa and refund that portion of the purchase price. She refused.

Be very careful doing business with Farmers...

I was shopping for a new living room set and went to check out their selection. I was the only person in the store and was eventually greeted by the front desk lady. She asked what I was looking for, as she was eating her breakfast. I let her know my specifications and she said, “okkkkk?” went back to her desk and didn’t acknowledge me further. I will say that the lady in the back was much nicer. I circled the store once more and left. I wound up purchasing my set from another store. Customer service skills and first...