CVS — Local services in Forest Park

*THIS REVIEW IS FOR THE PHARMACY ONLY *

The staff, especially the young female in-take person (so mad that I didn't get a name), is not only RUDE, but she is so UNPROFESSIONAL. First, let's say that even though a company is busy YOU STILL HAVE TO ANSWER THE PHONE!

CVS gives you your medicine and say to call the pharmacy if you have questions or concerns - BUT YALL DO NOT ANSWER THE PHONE. My sister was on hold 20 minutes and walked into the store to hear the announcement over the speaker stating that two calls were still waiting. Had they answered the phone she could have avoided wasting gas to drive from Flatshols to this location - then to be told to come back the next day.

Back to the young lady...We asked for her to call someone to the baby aisle because we needed assistance acquiring baby formula and the young lady asked us were the baby aisle was WITH AN ATTITUDE...WHAT THE F! Come on CVS, yall reputation and customer service over the past years...

Purchased an allergy medicine from a pharmacy tech and wasn't able to see the ingredients on the box until after the purchase. After noticing that some of the ingredients were acetone, isopropyl alcohol, talc etc...I decided to return back to the pharmacy a few minutes later to exchange it for the Claritin D that I originally asked for, but was told that I couldn't return it(Allegra D). I explained to the pharmacist that the product was recommended to me by the tech and all of those products are very harmful. She said I'm sorry, I can't allow you to return it, nor can I sell you the Claritin today. I'm highly upset and I'm out of $25 for a product that I...

The absolute worst cvs pharmacy I've ever dealt with. Black girl with the glasses, dreads and nose ring is SOOOO RUDE!! She keeps messing up. Major attitude. I hope her district manager see this and reach out to me so I can tell them how rude and nasty she is. Also her lead seems to have NO BACKBONE. The lead allow this woman to speak rudely to people right in front of her as if it's normal and okay. There's NO ORDER between management and team members. The lead talk about and laughs at customers with them. Atleast 2 pharmacy team members at this location needs to be replaced and 1 of the 2 is the team lead. No constructive criticism from...