Response to owner- After reading your condescending reply, I am definitely comfortable that, as you stated, I “chose not to reach out to us directly since you say you have such a long history with our company.”
I did not purchase a BAG of toffee toppings. I DID purchase a 1lb BOX of toffee. Let me correct my original post. The packaging for the toffee is a one-piece assembled, cheap box (lid and base are now one piece). It's no longer packaged in the nicer, heavy-duty gift type box with a separate lid.
When opening the box, be sure to set it on a flat surface, and pay close attention to the back and side flaps, so that the abundance of crumbs do not spill out and make a mess. Yes, I stay with my original statement that a literal mess of almond crumbs spill out everywhere. Not as containable as the old boxes with separate lid.
Original Review - Deeply disappointed with our purchase. We purchase the 16oz almond toffee every Christmas. Along with the 15 count assorted truffles. The packaging for the toffee is no longer a box and is a mess to open. A literal mess of almond crumbs spill out everywhere. The toffee just doesn’t taste as rich and the layer of chocolate was scarce, if non-existent. The truffles weren't well assorted - many repeats and flavors missing. They quality of the truffles were lacking compared...
Read moreSuch a wonderful place with delicious products! I don't even like toffee, but I can't stop eating theirs! Their customer service is top notch, they are so friendly and kind. I have eaten their toffee since I was young, even bringing back suitcases of it to New York when I would go back for undergrad. There's a reason they have world famous toffee and I'm so glad that they are still...
Read moreI have been giving this toffee every Christmas for years and years. It is the BEST toffee I have ever had, anywhere. They are also a small family owned and operated company and I love supporting them. They are so friendly and family oriented when you go in there. Honestly, I couldn't think of a nicer company. Just wonderful people and the product is absolutely the best...
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