If I could give a zero I would. DO NOT PURCHASE A PLOT HERE unless you want to be blatantly disrespected in your grieving practices & traditions by the new maintenance team. My brother was buried here in ā93. For TWENTY YEARS mother has had a tradition of leaving beautiful decorations at his plot for each holiday/season. Nothing over the top- flowers, a ribbon on the tree, and occasionally a small figurine or 2 on the stone itself. 2 decades and NEVER had an issue. About a year ago new management came in and started tearing down her decorations, all of it, every time. She has tried to talk to them and they donāt care. My mother has had a very hard time with this, as this has been her way of making it feel as though her son is still a part of each holiday. I find this flat out disgusting and completely disrespectful to feel as though you can come in and mess with peoples grieving practices in the name of āaestheticsā. A shame because prior to this I would have recommended this place as itās a beautiful park. But part of that beauty was SEEING HOW PEOPLE CELEBRATED THEIR LOVED ONES WHO HAD PASSED. Shame on this new...
Ā Ā Ā Read moreI called 2 years ago to have someone check on my uncle's plaque/marker. The crabgrass in the area he is in overtakes it. I'm in CA and I don't travel like I used to. He passed in Vietnam. After some time spent on the receptionist's counter, not on mute, I was told it would be done, and I would be called back & sent a picture. I have not received the call, but after 3 follow-up calls, I gave up trying. I feel so much resentment towards this place. I feel like I was treated well the last time I was there in person in 2013, but I haven't gotten anyone nice on the phone since. I place a call every year or so if I or someone I know for sure isn't going to see him/ his spot. I'm not going to wonder whether it had been done. I'll call another service to address my issue, but considering my uncle literally fought with other military members who are also resting on those grounds and the least that can be done is trim the edges of the small plaque or call a person back, I hope the owners all the way down to the staff understand that there are people attached to the names they step over to get to...
Ā Ā Ā Read moreThis cemetery is lovely, and it's a shame I can't say the same about the people who work here. Robin, in particular, was very rude to us during this difficult time, rushing my family through the entire process, and proceeded to make several errors. She is clearly incompetent. We had some additional concerns, and she refused to speak with us. We left voicemails for Robin but never received a call back. Extremely unprofessional. Regina had a bad attitude as well and had no care or compassion whatsoever. Such awful treatment. Our saving grace was Jennifer, the only employee who actually cared about us, our loved one who has passed, and worked diligently to help us with all of our needs. She is efficient and compassionate, which is a vital quality in this line of work, and truly goes above and beyond to assist clients. We had a terrible start with this cemetery, but Jennifer made up for it tenfold with her kindness and support. She is undoubtedly an asset to this cemetery, as we would have taken our "business" elsewhere if it...
Ā Ā Ā Read more