I purchased a new phone from Brandsmart & went to go to a MetroPCS store to activate it. When I arrived, I noticed they were no longer there & a new cellular store, US Wireless, was just opening. I went inside & was glad I did!!! The new owner was extremely helpful, knowledgeable & went above & beyond. I bought a different brand of phone than I usually do & was unsure I made the right decision. He immediately put my mind at ease saying I made an excellent choice & explained why. Additionally, he proceeded to give me some tips & tricks on my new phone & said if I had additional questions to feel free to call him. I told him I needed a different charger box & case which he had the charger box in stock at a great price but needed to order the case & said he would call me when it came in ---- and HE DID!!! When I went to the store he told me he also ordered me a screen protector which I forgot I needed. He went above & beyond to assure my new phone was well protected & that I was comfortable with my selection. Where else can you get such excellent customer service & great prices, too Stop in and see...
Read moreI had an excellent experience with US Wireless in Fort Lauderdale. I brought in my phone for repair, and the owner was extremely honest, professional, and knowledgeable. The pricing was the best I found in town, and the repair was completed quickly and efficiently. My phone now works perfectly.
What really stood out was the extra effort—he even offered to personally deliver the phone back to me, which speaks volumes about his commitment to customer service. I highly recommend US Wireless FLL to anyone looking for quality repair, fair pricing, and exceptional...
Read moreI'm writing a long overdue review to compliment the excellent service I received here. I needed a new SIM card and phone right before my cruise, and the owner was incredibly helpful.
Pros:
Fast and friendly service: The owner was able to assist me quickly and efficiently. Knowledgeable staff: The owner was happy to answer all my questions and explain everything clearly. Reasonable prices: I felt the prices were fair for the service and products I received.
Overall:
If you're looking for a great place to get a new phone or SIM card, I highly recommend...
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