Four Seasons Spa | Day spa, Sauna Couples massage Fort Lee NJ — Local services in Fort Lee

I purchased the package on August 13 as a gift for my birthday through the Groupon website. Immediately afterward, I called to make an appointment. I then visited the website again and saw that taxes and the service fee were not included, and their amounts were not specified. I decided to investigate further and read numerous negative reviews. My heart was uneasy while reading them, and I wondered whether I should cancel and heed the reviews or take a chance and experience it for myself.

Having resolved to proceed, I attended my scheduled appointment. At 2:00 p.m. August 14, I arrived at the spa and informed the receptionist that I had an appointment. She acknowledged this but informed me that I needed to pay $53 for taxes and the service fee before receiving any services. I was shocked and asked why I should pay before any work had been performed. Although initially reluctant to continue, I found the staff to be very sympathetic and reassuring, promising to provide me with excellent service. I agreed and paid the $53.

I respect all those who have expressed their opinions regarding their experiences at this spa. However, I believe that not everyone will have the same experience, and sometimes it is best to follow one's own judgment. The staff member who assisted me was named Gina. While observing her, I noted that she worked very hard and gave me the best service I have ever received. She explained that they request payment for taxes and fees in advance because some customers do not tip after services are rendered.

I also want to thank Lily the owner, I had the pleasure of meeting--thank you for hiring wonderful people like Gina and for letting me express my feelings and thoughts regarding the taxes and service fees. Lily is very kind, caring about her clients and employees. Making their best to please and gave the best experience to each of their customers.

In my opinion, these employees deserve to receive tips. Although it is their chosen profession, they are earning a living and work hard--scrubbing the body, giving massages, and performing facials. Their work is not easy. I had an excellent experience and sincerely thank Gina for her outstanding service. Definitely will come back again very soon. I highly recommend giving the Four Seasons Spa a try and experiencing it for yourself. as they offer a wide range of services and employ a dedicated, hardworking staff, especially Gina. The best experience I had. Truly amazing...

My experience at the day spa was truly unexpected, in the best possible way. At first, like some others mentioned, I was a little taken aback when asked to pay $53 up front, but I was reassured that it was for the staff, which helped put me at ease. Once that was settled, I was led to the back and asked to shower and steam. I’ll admit, I felt a little hesitant because the directions weren’t very clear, and I was told to just sit on a towel and wait, but once things got started, everything completely shifted.

That’s when Gina came in, and let me just say, she is an absolute powerhouse. She gave me the most incredible body scrub I’ve ever had in my life. I couldn’t believe how much dead skin came off, my skin was literally glowing afterward. She didn’t stop there; she washed my hair, gave me a facial, and even finished with an awesome massage.

To be honest, the facial itself felt more like a simple cleansing than a full treatment, so that part wasn’t particularly memorable. But the scrub and the massage? Absolutely outstanding. What impressed me most was Gina’s stamina, she kept up her energy and technique for over two hours straight with such intensity and focus. It’s rare to find someone who puts that much effort into making sure you leave feeling refreshed and renewed.

This is definitely not a fancy, luxury-type spa with all the frills, but if you’re looking for a real, hardworking treatment that leaves you feeling lighter, cleaner, and completely reset, it’s worth every penny. Gina truly made the experience special, and I left feeling like I had shed layers, literally and figuratively. I plan to have my husband try this...

I made reservations the day before service- from this time until the end of service there was very poor communication. When my bf and I arrived, they seemed very confused and one woman who worked there seemed visibly upset as she was complaining in Korean. I think my appointment was never officially booked or properly communicated when I called. I had to ask them if they wanted my name and they did not ask for my phone number. No releases were signed and we weren’t asked if we had any health issues or injuries. The massage itself was deep tissue (which, to be fair, was mostly a good massage) but she never asked if it was too much pressure. At one point, she was on top of me and sitting on me as she gave me the massage. This did not seem professional at all. And she had me get up from the table practically naked to put another sheet down- this was embarrassing. No knocking on the door before entering. Very loud doorbell continuously ringing whenever anyone used the elevator. The facial was horrible- she slapped my face a lot and put real food on my face I think. Not at all like a professional facial that I’m used to. At the end, they were frantic about my bf and I moving our things to another locker room- something seemed really off. Overall, it felt shady and unprofessional- like other things are going on there. I did not feel comfortable at all...