Windsor — Local services in Fort Myers

I just had the worst experience with one of your workers. My mom, my sister and I went to look for some dresses I wish I could have gotten her name but we couldn't see her name tag because she hid it from us during the whole confrontation she was black-haired straight hair and about 30 or 40 years old. She started to look at us in a very bad way like if we were criminals. She did not greet us or even give a simple smile We went to the dressing room but there was no one to attend to us and neither in the register so we were going to enter when we approached the dressing rooms she rushed towards us and said “Where do you think your going " “I replied sorry we just wanted to try on these dresses” she scolded us and told us there is only one person allowed in the dressing room no exceptions we wanted to be in the family room so we could help each other zip up and what not. We did not put up a fight we simply accepted her terms and we separated and let my mom go with my sister separately and I waited Then we went to try on two new ones and she told us very rude only one per room screaming it at us but I needed my sister to help me put on the dress while my mom was looking for another one but she went again to make sure my sister was outside and when she didn't see her she started pounding really hard on the door and I explained I needed help how can I get the dress on by myself. she was talking to us very rude. I had wanted to purchase these dresses but she completely ruined the whole experience. I really felt that she was racist she discriminated my sister, mom and I. I say this because there was other people in the store and she did not give them a hard time I even watched an old white lady walk right into the dressing room without a tag and without the lady counting her items. She didn’t even bat an eye at the old lady I really hope that this lady can be held accountable by her superiors . It’s completely unacceptable how we were treated I am still so upset and sick to my stomach that we were treated like complete garbage. We decided to leave and ended up going to Macy's and we all went inside the fitting room and we didn't have any problems. We were treated kindly like any paying customer...

I had the pleasure of being help by both Eva and Ellie, and I can honestly say they went above and beyond to help me. From the moment I stepped into the store, they were incredibly responsive, patient, and attentive to all my needs. I came in to find both a birthday outfit and another outfit for a concert I am going to and they took the time to make sure I found the perfect outfit for each event and helped me throughout my entire visit at the store. Their kindness, professionalism, and genuine care for their customers are truly unmatched. It's rare to come across such dedicated individuals, and I’m so grateful for their outstanding service!! They truly made my experience such an...

ELI (she wears glasses)was the most rudest girl didn’t even go above and beyond to try to help me return a dress that I purchased at that location in Fort Myers in Edison Mall. When her manager EVA stepped in after I got upset , her employee Eli looked at me side ways. Wow unbelievable her Manager Eva didn’t even say anything to her employee Eli… Well after Eva hearing the commotion, then she decides to step in and say OK I’ll go ahead and call customer service to return the online purchase that I did at that store. Eva is the one who helped me originally in the first place. Poor poor...