AW Outlet — Local services in Fort Worth

Went here for the first time this weekend and thought it was pretty cool. I’ve been to other places similar to this and usually find some nice things at a steal. Found a few things I liked and wanted to check the conditions of them before purchasing. Then was scolded by employees for trying to open a box to see the conditions of an item I was interested in. Cool, I respect that and understand why it’s a rule but there’s nothing that specifies if the item was overstock, returns, whatever. So I took a gamble on them since they were more than half off and had no notes of damage or defect on the boxes or tags. Bought anyways and another item because I thought they were good deals. I get home and both items are broken beyond use. If you are thinking of gambling with a good deal here definitely take precaution because both items had perfect boxes and just looked like overstock items being sold for a cheaper price. Not sure what I am supposed to do now because there is nothing listed online about a return policy. So now I have two broken kitchen appliances and I’m out $80. They’ll look great in a trash bag...

Louis is definitely a future manager for sure! He assisted me in finding some excellent items and referred me to the fantastic rewards club that AW offers, which provides great benefits and savings. While I was browsing, I found a pretty big item and was carrying it around. Louis noticed right away and brought me a cart without hesitation, showing great attentiveness to customers. His friendly demeanor and willingness to go the extra mile made my shopping experience truly enjoyable.

The store itself has amazing deals, a wide variety of high-quality products, and even good music playing while you shop, making the experience even more enjoyable. The layout is easy to navigate, and the staff is always ready to help with any questions or needs. Louis truly made my visit exceptional with his outstanding customer service. I will definitely be returning to AW, and I highly recommend checking it out for a great...

I Found AW outlet a little over a year and have found some very good deals! The staff is always helpful for the most part, but today in particular I had an employee, Amanda. Who was above and beyond such a sweet young lady! Very helpful, reminded me of my points you earn, and made small talk. I was in not the best of moods, she changed my whole mood, and made me feel like a valued customer. She is a employee that most businesses need now days. She explained the product I was thinking about purchasing, while she was facing shelves and was extremely personable, and customer orientated. We need more people in the work places that make customers...