JRR Shop — Local services in Fountain Valley

JRR Shop is a fraud. They misrepresent themselves and will tell you anything to make a sale. THEY WILL NOT backup their word on what they've said in the selling process. They continue to lie when challenged. They've scammed over $160 from me over a SONAR product which they said could be upgraded. Fact is it can't be upgraded from the SONAR product that was and is installed and registered on my machine. DON'T DO BUSINESS with these people. They need to be out riding their bikes as depicted in their write-up about how JRR Music Shop was born. That's BS for sure. I have a PayPal claim against these scam artists right now. Also, I'm in the process of complaining to the Internet Crime Complain center. They must be stopped. Truly, this is a case of BUYER BEWARE. Don't trust these people ... ... Well, good news is they just refunded my money. Perhaps they are well intentioned but lack the experience in good selling and customer service practices. Certainly, they...

I've been buying from JRR shop since 2020 because they consistently have better deals/offers than many other similar online stores I frequent, and I've never had an issue with any of their products... however, today for the first time in ~15 orders I've placed with them, I did have an issue redeeming a code they sent me (for Antares SYBIL, which is one of their AVOX modules that is on sale right now). So I gave JRR shop a phone call and was answered right away, and by a real person (appreciate that! :D) and they said they would get that fixed for me right away. I will update when I hear back from them, but I'm confident giving them 5 stars right now considering my experience with them so far...

This is the shop that sells the Tone Bakery line of amps found on Reverb. The price and features seemed good, so I ordered one. Unfortunately, the build quality is absolute garbage, and a reflection of the owner, Eric Dahlberg, who tried to give me a partial refund even though I received an amp with damaged Tolex, loose/missing screws and bolts, and even the wrong transformers (I paid extra for ClassicTones). Luckily, Reverb came through and I was able to get a full refund. I would avoid this place and spend a little extra money to get an amp from a reputable builder, or at least one who isn't dishonest. Don't make the same...