Five Below — Local services in Four Corners States

Been to this location SO many times over the past 2 years and have never had an associate come up to me and refuse to allow me to touch, scan, & bag my own things. Not to mention he was the one who pushed the screen for debit.

It was really uncomfortable. We went back and forth a few times because I have always been able to ring my own things up without an employee on top of me. I asked why I wasn't allowed to ring up my own things and he told me those were the "rules since covid." That could make sense, but doesn't when your employee is putting their hands all over my things AND my personal bag.

The employee was NOT rude. They were calm about it. I just don't understand self checkout if you won't let me self checkout. If you need to watch people, then watch from your space away from them. Don't hover over people and touch everyone's stuff and then claim its a covid rule.

Unreal. Very uncomfortable and weird.

Still like the store, I'll just go to...

This location has 6 self checkouts. They wouldn't let their customers use. 1 lady is checking out the customers on one lane. If you want people to wait to be checked out. Don't put the self checkouts in and hire more staff. This rude Karen in line, and an employee wouldn't let us self checkout. After waiting 10 mins to get checkout by the employee. I won't be shopping here again. They treat their customers like they are thieves. Hire a security guard if there are people stealing. Don't treat your consistent...

Went to the store with my kids .. my youngest (4) had to go to the bathroom and one of the workers said we couldn’t use the bathroom so I left my other child (13) shopping while I walked to the store next to it to use their restroom meanwhile my 4 year old is almost peeing his pants, I finally get back to 5 below and my daughter tells me that the other worker let her use the restroom.. I’m so frustrated that the one looked at me and my 4 year old and said no .. for what reason...