Marco's Pizza — Local services in Franklin Township

I used to love Marco’s back when I lived in Texas and was genuinely excited when I saw that a location had opened here in New Jersey. Unfortunately, I have to say I’m pretty disappointed overall with my experience.

The pizza was good—a solid 7/10—and the cheesy bread was definitely a 10/10. However, the service was absolutely horrendous. We got to the restaurant around 9:30pm, and the cashier rather aggressively told us that he would be kicking us out at 10:30pm because that’s when the dining area closed. I completely understand that closing times are normal, but it was the tone and attitude he used that came across as extremely passive-aggressive. Also just on a side note which chain Resturant that lists that it’s open till 12am, closes it’s dine-in at 10:30pm? That’s a whole hour and a half before closing and why did he say the it closes at 11pm when the store is listed to be open till 12am on both google and Marcos’ website.

Throughout our visit, the cashier seemed cheap and stingy—for example, he was counting the plates he gave us. We all got a 2 liter drink and there were no disposable cups. He gave us plastic ones but they felt oddly sticky and unclean.

We also found a deal online, and while he initially said I’d have to place the order online (which I was fine with), he later changed his mind and said he’d apply it manually. However, the final bill didn’t seem to add up, and when I asked for a receipt, he refused to provide one. By my calculations he charged us a few bucks over what we got including sales tax.

I also asked for a side of BBQ sauce, and while I understand there’s usually an extra charge, he charged me $1.50 for what was less than half an ounce of sauce—it was maybe a third of the size of a standard prepackaged sauce cup. Also I checked online and a prepackaged cup at Marcos is supposed to be 99¢ and it’s roughly 2 ounces so we definitely got scammed there as well.

Overall, I was extremely dissatisfied with the service I received. Coming from someone who used to eat Marco’s regularly in Texas, the worker at this location showed absolutely zero hospitality. Marco’s should really be careful about who it franchises to and who it hires. As far as I know, this is one of their first locations in the New Jersey market, and if this is how they plan to represent the brand, they...

I enjoyed my first experience at Marco’s. It’s a great addition to the area, and will definitely satisfy your late-night cravings. There is room to sit inside. I waited about 10-15 minutes for a small pizza, but it wasn’t crowded or noisy. The crust was very thick and fluffy and the pizza had a great taste. Definitely a little bit more high quality than Dominos, but a similar same...

Kind of like dominoes except it doesn't taste good. The cheesey bread wasn't even that good, how do you make cheese and bread taste so bland? Pizza was supposed to be half topping half plain but it was more like 3/4 with toppings and they just cut the plain slices really small. Not that I minded because the pizza was so bad the leftovers went in the trash, and I hate...