Customer service is above and beyond! My package was unable to be delivered due to a mishap with the mailboxes. I reached out to customer support and Erin and Whitney made sure I got taken care. Not only were they on the lookout for the return packed, they’re shipping it to a new address since I’ll be in a new location by the time it arrives. They’ve kept me up to date and have been nothing but a delight. Businesses like this deserve...
Read moreThere was a nail hanging on cash register. I didn’t realize it was there. Brand new cashmere sweater with a hole in front. No apology. Just advise to go sew it. Then the next day I came in I was being waited on and she took a person who had walked up while she was with me all the while I am standing there. There could have easily been solved with a little common courtesy. This is stuff that ruins me with an...
Read moreWhen buying beautiful clothes supports beautiful women in need, that’s a win-win for me! Their garments, bags and jewelry are modern and versatile, so they work with lots of different outfits. And the pieces are all great quality. I love that byTavi provides women in Cambodia with job opportunities to help them get out of bad situations. Take the time to read a couple of their stories around the store...
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