Itz Electric — Local services in Fredericksburg

We decided to go with itz to replace a heater in my daughters bathroom. They came, stayed for an hour and left. Upon their departure I noticed they forgot to put the base plate back on the wall which caused wires to hang out from the socket. They also forgot an extremely dirty wet vac in my hallway. I thought OK, they're coming back. A few days later I received a hefty bill. I thought that they must have come back. I went to check my bathroom and the wires were still hanging and nothing had changed. I called to report the problem and they told us they'd send someone right over. Did they? Yes, but only to retrieve the wet vac! I proudly took my...

Similar experience as other reviewers with regard to refusing to quote job and undisclosed labor rate. Additionally, the woman answering the phone was rude and talked down to me. Her entire demeanor was as if I was bothering her with my electrical needs and I should be happy that she and her team would entertain doing the work. A real put off.

I called 2 other competitors, both of which said no problem to quoting and disclosed their labor rate. I picked one, and the company came out, quoted the job. I hired them, and they are scheduled to finish the work within a...

Disappointing. I called to get an estimate, was told they charge by the hour..ok.. sure..I ask for a rate and it's apparently a secret.. wow really? How are you in busines this long better yet why is anyone tolerating this ridiculous policy? I called a competitor, Hill Country, with the red trucks, got a free estimate, fixed the issue on the spot and was offered a payment plan. Now that's service I'll be loyal to. Heading to their google profile to give them the stars...