The worst business ethics and tactics I have ever seen from a transport. Posted a vehicle to ship, they called offer to ship the vehicle for $400. Said it was because they had a 9 car hauler with 1 spot to fill. Said it would be picked up the next day and delivered the same day or next. I confirmed before agreeing. Then other transport companies warned me that this was a scam and that they would come up with a story of how that fell through and they have another transport than can do it at a much higher rate. I had 3 different companies tell me this was how it would go and to check their better business bureau review.
Low and behold, I followed up two days later and car still had not picked up. Came up with a story that the truck broke down but they do have someone available to pick it up. But this was a premium trailer and the cost would be $800, DOUBLE the agreed upon amount.
Then when I told them I was warned this would happen and to refund me my money and cancel the order or I would leave reviews, contact bbb and attorney general he found an option for $650. I continued to tell him my disappointment and then he got it to $550. I was not happy but said to just ship it, magically that truck was gone and not available and that he would try on Monday.
THIS IS ABSOLUTELY A SCAM, fraudulent and classic bait and switch....
Read moreReally not sure how this place gets so many 5 star reviews. Something fishy given they missed my pick up time and totally screwed up my schedule. Make sure to have a Plan B before you take a chance on bargain car shipping. I guess Ashley or Leo are better schedulers than Jack who handled my pick up. Another skeptical thing is that the business address is not a commercial location. If you look it up in Google Maps, it’s an apartment complex. Folks, you get what you pay for. And I don’t trust all these perfect 5 star reviews. You really have to do your due diligence with all the research about these auto shipping companies. The realistic price for any cross country car shipping is closer to $1,000 for a legit shipper with a real commercial address where someone answers phone calls. All my calls to the business address went to voicemail. That’s always a red flag, and watch out for the deposit - similar type of scam happened when my mom hired a Vegas to LA mover. Rather pricey deposit and when the mover showed up, a totally different price. Buyer beware!! Do your research,...
Read more"Expect the Unexpected with ASHLEY at Voyager Transportation Solutions"
In one of the most challenging moments of my career as a new carrier, Voyager Transportation Solutions showed me what true professionalism and empathy look like. I had accepted a job with them, but 200 miles into the trip, my truck broke down. Stranded for the weekend, I expected stress and harsh reactions. But when Voyager called, I was met with calm, kindness, and genuine concern — not just for the vehicle, but for me. Ashley from Voyager stood out. She listened, understood my situation, and remained focused on helping both the customer and me. That one call shifted my entire mindset and gave me the encouragement I needed to find a solution and finish the job. If you’re a carrier or customer looking for a company that values people and professionalism — choose Voyager. And if you can,...
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