The Cinderella Cellar — Local services in Fresno

This was a horrible experience for me. I am a new bride and excited to be married. As we arrived for my appointment we knocked on the the door and Doreen came out looked at us and said it would be a few more minutes. When she finally came out to open the door and the way she looked at us, from then it was not a pleasant experience. For those that have seen the movie "Selena" will know what I mean. We finally walked in and the shop was not inviting, it was un-organized, dresses everywhere, those that had orders or dresses their personal information was there with their sales invoices that was visible it was just plain messy there. I began to try to look at dresses and right away she glanced at me and said you might just have to try on this dress to get your size. She also said I know I don't have any dresses in your size just this one. IT was nothing that I wanted. Even if there was something that I could have liked it was a dress that was discontinued. The dresses are not organized by size nor style. Prior to making my appointment I asked her if she had a variety of plus sizes and she said yes. I got the dress she gave me because there was nothing I was interested in, went into a small fitting room that had a small fan (because it was hot in there) and to explain it better it was like another closet because there were more wedding dresses in there and a roll-able clothes rack. I knew right away I did not want to spend any more time there because I felt that she did not want to help me at all. This was not a welcoming experience. Maybe because we were not the right skin color, or because I am considered a plus size bride. I felt very discriminated based on my appearance and skin color. Doreen even made a comment to my Maid of Honor while I was in the fitting room trying to try on a dress, and whispered to my maid of honor, "word of advice before you make any other future appointments to try on dresses you may want to call ahead and make sure they carry your sizes."This comment was very unwelcome, unnecessary, rude and inconsiderate of a persons feelings. Everyone comes in different shapes and sizes and God created a woman perfect in his eyes. However society and this world has categorized woman in many classes. This is why we have girls at a young age with body images. If she had something to say she should have told me to my face rather than whisper to my maid of honor. Did she think I was not going to find out about what she said? I had already experienced quality service that morning at another location, prior to my appointment with her, and I was hoping to receive the same customer service or even better from her. As we were walking out because we were only there for about 15 minutes she said well I also do alterations if you find a dress. Really? Do you think I would give Doreen my business and money after finding out what she had said. This was not fairy Godmother experience as her website said. It was more the wicked Stepmother experience. Word of Advice, if you are a plus size bride do not waste your time going to this place you will not be treated equally. So glad I found dress elsewhere and took my business somewhere where they treat you with respect and do not discriminate you against your size, color of skin and race. I walked out feeling worse about...

I wish I could give Cinderella Cellar more than 5 stars! I live out of state but knew I wanted to wedding dress shop with all the women in my family so we met up in my hometown (Fresno) to do it. Cinderella Cellar was the first (and only!) place we went and we had a wonderful experience! I had a few horrible dress shopping experiences and was about to give up, but Doreen worked her magic and I found my perfect dress at Cinderella Cellar. She was attentive and helpful without being overbearing. She is very knowledgeable and gave me great advice on what size I should get (I'm kind of between sizes) and recommended the option that would work best for me - not just what would make her the most money. The prices were very reasonable, and you know what you're paying for up front aka no hidden fees. I have so much respect for Doreen and she runs a respectful, genuine business that I love. I loved it so much I'm doing my alterations there next time I fly home!

Another huge bonus was that Doreen let me take the sample dress home to try on for my grandpa, who was unable to make it to the appointment. That meant SO much to me and my family, and he cried seeing me in my wedding dress (it was extra special because he won't be able to see me in it again since he can't attend my wedding in Colorado). This gesture was the kind of thing that you only get with a small, family-owed boutique and it only solidified my love for CC, Doreen and this whole experience :)

I'm so thankful I happened upon Cinderella Cellar on Yelp, it was a great experience and I HIGHLY recommend any bride looking for a reasonably priced bridal boutique with fantastic...

My sister found her PERFECT wedding dress at Cinderella Cellar and it was not only beautiful, but it was very affordable. We had purchased the maid of honor dress online from overseas before we ever started wedding dress shopping. I took the dress to Doreen because even though I had ordered my size, the dress they sent was 3 sizes smaller. Doreen is a mircle worker and she added gussets to make the dress work since my sister loved it so much. However, 3 weeks before the wedding I had surgery and the day after I had my fitting. I was very swollen so Doreen and I agreed that the gussets would have to equal at least 4-5" in order to make it fit. It gets worse... then better! 2 weeks after my surgery I noticed that I was dropping weight like crazy... which was a good thing, but not for my dress. I called Doreen and told her... you may not need to put so much in. She ended up putting only 3" in... 1 1/2 on each side. The Monday before the wedding, I went to try the dress on... WAYYYYYY too big now. How frustrating Doreen must have been. But she remained professional and graceful the entire time. She worked tirelessly on the dress. The day before the wedding I came in and the dress was perfect. She had removed most of the gussets and realighed everything exactly right. Everyone at the wedding complimented the dress and how beautiful it looked. Thank you Doreen for a wonderful dress and being such a wonderful person to work with. No more nightmares of the green...