It is unfortunate I have to report all of this information publicly, but we have been getting the runaround for several months.
I was a tenant at this location for more than 12 months. I always paid my rent, never put in an after-hours call for a door locking me out, and rented 2 suites.
We decided to relocate at the end of January, and I submitted notice for both suites according to their procedures on Feb. 1 according to the property manager. We vacated 1 suite by Feb. 28. Even though this suite was used half-days, 2 days per week and had NO visible wear, they retained more than 30% of 1 month's rent, largely in "administrative fees," which is ridiculous. Absolutely no repair was needed for that room, and I have pictures to show it was in perfect condition at move-out.
The property manager did not re-lease our second suite, keeping us on the hook for rent through April 2! I was forced to pay the entire month of March and 2 additional days for rent in April. When I arrived the morning of April 2 to take my last remaining items and turn in keys, they had already taken possession of the room, throwing my property in the trash and moving their file cabinet in. Even though I was STILL PAYING RENT and STILL HAD CONTRACTUAL POSSESSION of the suite.
I was promised they would reimburse the cost of a table they had thrown away. I checked the completely empty dumpster outside for it, which signified they had thrown it away prior to the last trash pick up, even further in advance of my assigned vacate date according to rent payments.
Not only have they not reimbursed my property as stated, they have not provided the security deposit. I have contacted the property manager about this by e-mail on 5/1/18 and 5/10/18. My spouse spoke to her in person a 3rd time. They are are not only holding my money hostage, they are avoiding the reimbursement for destruction of my property. The second room had 1 small mark on 1 wall and was in perfect condition otherwise. I have pictures to prove that as well.
We have been given the runaround multiple times to avoid being given the money we are rightfully due. They are retaining our money for no purpose other than to accrue interest on it. The property manager will not provide the contact information for the owner, which makes it necessary to inform others of their deceitful business practices in a public forum.
I will be happy to update my review upon A. reimbursement of stolen property; B. provision of the remainder of my first security deposit as there was clearly no damage to "refresh;" and C. the second security deposit which I am not reporting as...
Read moreCaddo offices has given me an opportunity to move up in my life
My relationship here started when I was working for a fast food restaurant. I was just on the job as normal when one day, me and my coworkers were introduced to brand new bosses and owners of the restaurant.
The next day along with everyone else, I was fired.
I was suddenly out of a job, I had nowhere else to turn to for work.
Then I saw this building and I thought to myself, what if I became my own boss and ran my own business?
I doubled down on an idea to become an aspiring photographer, I always enjoyed taking photos.
And so with help from my family we rented my very own office room.
Now I spend my time studying, learning and mastering the art of photography, display and media.
I will always be a friend to the people of Caddo offices and other business owners like myself.
Thank you for the...
Read moreAs a new member of the Caddo family, I moved into my office just about a week ago—and my experience has been nothing short of amazing.
I initially had an issue with my office being unusually hot during the first few days, but the team wasted no time in making sure I was comfortable. The supervisor and building manager quickly accommodated me by allowing me to work in the conference room while the issue was being resolved.
A special shoutout to Leslie and Katherine, who truly went above and beyond. They addressed every concern I had with care and professionalism, and responded to all of my questions promptly. Their level of service has exceeded all of my expectations.
I’m completely satisfied with the customer service here at Caddo on Main St. in Frisco and feel confident that I made the right decision joining...
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