J's Hallmark Shop — Local services in Frisco

Worst Hallmark ever. My husband, son, and I went in to shop for Keepsake Ornaments and were never greeted upon entering. The older lady working around noonish today was really condescending and rude to others. Kindness goes a long ways when you speak to customers about local attractions, such as ICE at The Gaylord, OR to your employees about work related issues. I knew better than to try shopping here again, but it’s so close to my home. Drive across the bridge to Lake Dallas. I promise it’s like night vs. day. They are the kindest people ever and never make you feel as if you are an interruption...

Service could use some work. I was greeted upon entering, but as I was shopping for cards one of the associates walked right in front of me without speaking. I ended up needing her help to locate a card section and she assisted me, but when I said thank you, she didn’t respond. A possible manager asked if I was doing okay a few minutes later. Then some young ladies checked me out at the front. They chose to have a conversation with each other while they rang me up. Again, I said thank you after the transaction and no response. I won’t be back to...

Beware if you are trying to use a Gold Crown coupon at this location. Had a coupon that said buy 4 get $3.00 off and was told in the store that I really needed to buy 5 cards to get the $$ off. What? Then why does the coupon say buy 4? Called hallmark to verify...and was told I really only needed to buy 4, like the coupon says. Duh! So be careful if you are trying to use a coupon as they will try to make you buy more than needed to use the coupon. So...