I have to say that I was extremely disappointed in the customer service right off the bat and reading other reviews I can understand why. There is nowhere publicly posted on the building that this is a traditional store open for business/browsing, if anything it is a very off putting entrance with warnings over every square inch of the door. So, before I went in I called and was mocked for asking a simple question. I assume it was the owner who answered the phone, she was very condescending and implied that I was ignorant for even calling. I would recommend an âOpenâ sign with business hours if you are inconvenienced by a potential customer calling to ask your businesses format and if you are open.
Edit for response to owner:
I never âgiggledâ, my words were very clear and my question was precise. Pardon me to be a person that wishes to greet people with a light hearted sense of humor and approachability, which is clearly something you are not gifted in. There are certainly businesses that are for special order items, operate out of a storefront, but do not run a âboutiqueâ or browsing shop format. I am sorry you do not understand that shops and stores operate in many different ways, considering you are a âbusiness ownerâ. Iâm also sorry that you are such a miserable person to not understand when someone is communicating with a polite tone. Either way I feel blessed to have dodged the bullet of being a...
   Read moreI love this shop! Every Christmas it's full of delightful and unique gifts and decorations. In the spring and summer it has precious little treasures, pillows, décor, etc. to make home a delight. Throughout are little rooms all decorated with different themes. The prices are not inflated, which is nice. I have found the items to be of a very good quality: linen pillows, fake flowers of a much higher quality than I can buy elsewhere, fake candles with real wax and flicker flames that are considerably more realistic than ones I can buy in local stores (I love these because I can use them with parties and not worry kids or guests will accidently set something on fire). The owner is friendly and always in...
   Read moreGreat place nice thing and great thing to buy and never seen thing I would say if you have not stop by your missing out . I came to Annabelle with my mom. I never left without getting something. When mom past I could not go in for months. Then one day I walked in Annabelle said hi so glad your back like we was family. I told her my mom had pasted. And that is why I had not been there. She reach out to me and gave me a big hug and told me she was so sorry to hear that. She will miss my lovely mom. We searched for something I could have to make it easy for me to think happy thoughts about my mom because I was hurting we found a light that you put candles under and now my house smell like mom cooking my...
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