Allure Jewelers — Local services in Gaithersburg

This place is horrible!! My husband bought me a upgrade to my engagement ring here , him not know about jewelry and the worth he did his best ! I met him at the mall 30 min after he purchased the ring and he gave it to me I was super excited but noticed something wasn’t right ! I insisted we went someone in the mall and have it tested and weighed seeing I couldn’t read if it was stamped 10k , 14kt etc! It was 10k but not at all value worth of what he paid $265.00 it was more valued at $120.00 so I politely go to return it and come to find out not even a hour later with receipt can I return it! Long story short the worker there lied and said he would refund me once security and my husband got there totally not the truth ! This place is getting over on people who do not know about jewelers! What they are doing to people isn’t right at all and I promise I will not let this go ! I am calling and getting the next steps I need to have to have this place out of business ! With receipt and a hour later , never left the mall I cannot return the merchandise that is insane but that’s because they are getting over on people is why it’s no returns ! Sad but I won’t stop until I have answers or my money returned to me ! DO NOT SHOP...

I recently visited Allure Jewelers for a jewelry repair, and I couldn’t be more impressed with their exceptional service! From the moment I walked in, the staff was welcoming and professional, making me feel confident that my cherished piece was in good hands.

A special shoutout to Daniel, who went above and beyond to ensure everything was perfect. After the initial repair, he carefully inspected my jewelry and noticed a small improvement that could still be made. While it meant I had to come back in a few hours, I truly appreciated his thoroughness and commitment to excellence. It’s rare to find someone so detail-oriented and dedicated to customer satisfaction. Daniel was also incredibly attentive and hospitable throughout the process, making the experience even more enjoyable.

Although I only came in for a repair this time, I couldn’t help but admire the stunning selection of jewelry they have on display. It’s clear that they not only excel at repairs but also at creating beautiful custom pieces tailored to personal preferences. I’ll definitely be returning in the future—whether for another repair or to treat myself to something new! Thank you, Allure Jewelers, and especially Daniel, for your...

As a new costumer to jewelry stores, they were very untransparent and inexplicit about all the parameters of buying a ring. I was not told everything that was going to happen with the information that I provided to them. My personal information was thrown around like it was a hot potato and requests for credit raising and credit cards that I didn’t want were made which really hurt my credit score. I am disappointed with the treatment I received from this Jeweler who made all the deals sound so good, but pushed their agenda so quickly and forcefully that it near gave me an anxiety attack. I regret going here in the first place. They are act kindly and feign care, but instead of this, I felt mistreated by them. Instant red flag. Outwardly they wear sheep’s clothing, but inwardly are ravening wolves. Please don’t go here if you are inexperienced as a jewel shopper, you’ll get swindled no matter how good the deal. If you know what your doing, go for it; they are just like any other...