Farmers Insurance - Kaci Boyd — Local services in Galt

I wanted to transfer my auto and home policy to her. I called and talked to Kaci Boyd initially over the phone, she informed me she accepts transfer and will start the process but will take about a week. I called back after 2 weeks to check on status but she was off for the whole week and according to the person that answered the phone, there was a note saying “unable to transfer at this time” no explanation whatsoever which is frustrating. I even called corporate and they were able to transfer me to Kaci Boyd with reference number. Corporate said, Kaci will be notified and should contact me soon. I called again the next week, but she never calls me back. I don’t know what’s going on, I guess I take my...

I had a wonderful experience with this insurance company, thanks to my amazing agent Nikki. She is incredibly sweet, caring, honest, and diligent. From the very beginning, she took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident and informed throughout the entire process.

It’s rare to find someone so genuinely committed to helping others — she truly goes above and beyond to provide the best service. I felt like more than just a customer; I felt cared for and respected. I highly recommend Nikki to anyone looking for not only great coverage but also exceptional support and...

We didn’t know where to get insurance here in California, so we went into Galt and looked around. I found that Farmers was insuring places in California, so I went there. The agents were all friendly and very responsive to our needs. They work together as a team, and if one can’t help you at the time, another steps right up to see to your needs. They get back to you when they say they will with top notch service. I’m so happy that I found this agency. It’s tough trying to get insurance here in rural California, but this agency got it done w/o blinking an eye. I thank you from the bottom of my heart. You...