8-29-24 Purchased a Sony XAV-9500ES and speakers for my Mercedes Airstream Interstate RV. John was very helpful in outlining the options that led to the Sony purchase and installation was available the next week. The RV has the dedicated Sirius XM antenna, a Winegard mobile internet system and the CarPlay connections from two iPhones. In the first hour, conflicts developed with the iPhone CarPlay via Sony and the Winegard mobile system. This is where the John’s exceptional customer service began, supported by his 29 years of product knowledge. John was unbelievably patient and spent all-most 2 hours listening to the issues, customizing settings, testing, re-setting, and re-testing until the entire system worked for our multi device and system use connection structure. His focus on getting things right for the customer is seldom experienced in today’s retail world. I highly recommend Kurtz Car Stereo for the individual who wants great quality products, design selection, careful installation, and superior customer service. John and the whole team at Kurtz will receive all my...
Read moreOne of my favorite things about coming here vs. Other places is simple. The customer service is like nothing you could experience elsewhere. These guys really know the products they offer. One more thing I absolutely love about KURTZ CAR STEREO is, when you bring something to them, you 100% have piece of mind that your in amazing hands. It really is a lovely experience dealing with them. I would highly recommend stopping by if your in the market for any audio needs. Whether it be for a car, truck, van, bus, camper, boat, etc. Heck, stop in on your way home some day and just check out their showroom and see what they offer. I think you will be surprised with the level of professionalism, friendliness, and how...
Read moreWe have purchased a few things from Kurtz. However, one of the more complex purchases were speakers for an old boat. We had purchased what they had in stock that were technically the correct size but the dimensions for the hole in the boat mounting area were too big. They allowed us to return the speakers without any issue and spent almost an hour looking through different speaker brands to find something that would fit checking all of the various dimensions. They were on back order so we actually weren’t able to install them until this spring (we ordered last fall) because we are seasonal but they did fit and everything works perfectly! ...
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