Planet Furniture — Local services in Garland

I went in yesterday to buy a mattress and a bed frame. They didn't have anything in stock. I wanted a King size bed. When asked about a refund if I'd changed my mind the guy said that if I want to call in the morning before he placed the order to do so and he could refund my money. Well I changed my mind about the merchandise because I didn't want a memory foam mattress after reading reviews. ( Might I add I should've did that to begin with) I called this guy this morning and he said that he already placed the order and now he is lying to me talking about they don't do refunds. He should have said that when I asked about how the refunds worked. After arguing with him and advising him my bank will take care of it, he got upset and tells me there will NOW be a 25% restocking fee. First of all I asked all these questions up front! Why wasn't it disclosed immediately upfront!? He's a lying ass SOB. He even had me signed for the delivery and I did now he's saying that I can go look at what I signed and in a really discrete manner it says all sales are final. However, this receipt he gave me is a fluke! It says it's for layaway! SMH! I felt that he was a snake and that's why I already had BOA on this before I called him. Furniture is way overpriced! I can go anywhere else and I am! I only went here because a few years back they had better deals. I guess it's new owners and they seem like they're struggling to keep up with any inventory. They are desperate! Stay away and make sure you shop around. I don't see them staying in business too much longer if this is how you have to operate! It could've all been so much more easier than this for everyone if he would've just...

I picked up two really nice pieces for a bedroom, and after a few months, I am VERY happy with them. Delivery was super easy to schedule, and if you come with a general idea as to what you're looking for (including dimensions) the owner is very helpful to find the right furniture for your space. Catalogs are available to view additional matched items or woodgrain and the prices are very reasonable for furniture that is high quality and will last a long time. I'll be back again to...

Most bious place I have come across ever in my life.i walked in and two young ladies were sitting and didn't even looked at me as if I was invisible. After I was told that they don't have bed frames in stock..I was walking out and a white couple walked in..low and behold..both young ladies stood up and welcomed the couple and asked how they can help. The color of skin makes a ...