Wireless Factory - Cellphone Repair and Electronics Store — Local services in Garland

Today I had the pleasure of purchasing an iPhone 13 Pro Max from Muhammed, and I must say that his exceptional customer service skills exceeded my expectations once again. This is my second time purchasing from him, and I can confidently say that he provides the best customer service compared to other sellers.

Muhammed's treatment and loyalty towards his customers is truly remarkable. I had bought a phone from him last year when he was working for someone else, and I had been searching for him for a while just to purchase from him again. I was delighted to find out that he had opened his own store, and that he was still providing the same level of service that had made me a loyal customer.

What's even more impressive is that Muhammed sold the iPhone 13 Pro Max to me at a fixed price and even gave me a free cover. His honesty and integrity are truly admirable, and it's no wonder that he has such a good reputation in the industry.

I would highly recommend Muhammed to anyone looking to purchase a phone or any other electronics. His professionalism, exceptional customer service, and commitment to his customers make him stand out from the cother sellers. Thank you, Muhammed, for providing me with another great shopping experience, and I look forward to doing business with you again...

I found these guys through an ad on offers up. I went picked up the phone and it seemed to be in great condition and then I placed my first call using the device and that’s when everything went south. It sounded like whoever I was talking to was yelling through a tube. It was very distorted. If i play music, it sounds like a busted speaker. I took it to them and he said that it just needed cleaning. Now, if I don’t have it on speaker or my pods in, I can’t hear anything. Don’t get me wrong, they are a great group of guys but beware of their products because all sales are final. Respectfully, I will not be a...

Very fast service, i called and within 1 hr i was able to go in store and get my phone fixed! Super cheap and they are very nice! Would definitely recommend Edited: 3 weeks later my screen is damaged again so here I am changing my 5 star review because my screen shouldn’t need a replacement within the month 7/5/23-7/25/23 that’s how long it lasted so I’ll be going to my usual place. But Im leaving 2 stars only for fast service but quality is clearly NOT WORTH IT! Go here at own risk i doubt they have any warranty so I’m not bothering...