Buckeye Gymnastics — Local services in Genoa Township

I Took my 3 children here for about a year. I found most of the staff was friendly. The gym had charged me for several months during soccer season when I wasn't bring my children. When I talked to registration an older lady had told me she couldn't refund me by I was have these classes as a credit for a year. About 6 months has pasted since I "received" /Earned these credits. I went to their open gym and the next day I got a phone call from a lady that said they are only good for 6 months. I had explained the situation and she said that lady no longer works for the gym. She then said she would talk with management and call me back Monday . I didn't get a follow up and then call a week later. This time I spoke with the front front desk management. She said basically the same thing and she would have to talk to her manager on Monday and that I would have to pay and I might get reimbursed.

I paid for a service, never received those services, was told I cant get reimbursed but I had to use them and make up days. Then when using them for make up days and open gym I'm told they were expired. I think this is...

I liked the gym. It's great that they have child sized bars and rings. It's much easier for the children to handle without assistance. At the gym my son goes to, the preschoolers use the full sized equipment. The thing that I disliked was the way the birthday party was run. The people that lead it seemed so disorganized when it came to serving the food and cake. Some of the parents jumped in to help. Then because they were so slow and disorganized, the additional 15 minutes the kids were supposed to have at the end to play in the bounce house turned into 5 minutes. If it were my son's party I would not...

Expect zero tolerance for having a little moment for a toddler. Took my toddler there for 3 sessions, felt being gaslit on and repeatedly being targeted as a bad apple for some misbehavior by their standards. Geez, you would think they are training these little munchkins for Olympics tomorrow. Unnecessary and inappropriate since they should really focus in inspiring an interest and burying a seed in these young minds. Terrible experience. But on the flip side, if you have your kids path set on gymnastic, they might be a...