Kirkland's Home — Local services in Gilbert

Buy Beware! If a clearance item is missing its sku and they cannot locate it in the computer they will make you pay the full retail price for a 'comparable' item even if it is exorbitantly higher than the marked price on the item. I found a rug among a pile of others that all had the same price tag. I asked to see the pattern more clearly and if the price was correct. The man assured me that it must be since it was marked and that they would ring it up at the register to verify. I liked the pattern and decided to go for it. The cashier could not find the item and called the same man to help look it up. He searched for about 5 minutes and concluded that I should pay $200 more than what it was marked for because he could not find that specific pattern. He confessed that there was no way to be sure how long ago the item had been returned or the price it was last sold at. When I asked who would be the approval for a pricing discrepancy like this he said he would be the final authority because he was the manager. Manager said to either pay the full retail of another item or the rug was not for sale. He even went as far to insinuate that I took a price sticker from another item. I was looking to buy several hundreds of dollars worth of items to complete my renovation projects but felt their integrity was too...

We went into the store at 7pm. 3 women working. One was vacuuming the other 2 were engaged in a conversation. We were searching for an infuser. Not one employee attempted to assist us. We found the item on our own and when it came time to checkout no the other 2 employees moved to the back of the store to continue there conversation. We had to request assistance and Mindy finally came over to ring us up. I felt like they did not appreciate my business. I will not be coming back to this...

After a month of waiting for curtains to be delivered, company never sent shipment. Received an email saying I returned them. After many days on the phone, they asked if I wanted to rebuy them with a whole 15% discount, considering the BS they put me through and they were having 30% off when I originally purchased them, they should have made a better discount? They are the worst company I have ever experienced and will never ever buy a single thing from them again. Not...