Anytime Fitness — Local services in Gilroy

This is the only 24-hour gym in Gilroy that I know of. It's a smaller gym but it has most of the equipment and machines that I want to use. I usually go late, like 12am, there's never too many people and it it doesn't have that creepy gym vibe that some places have....you know where everyone stares at each other. It's a clean facility with several private showers. No lockers is a con but they have cubbies for you to put your things which are always in view of cameras. They have two workout rooms where you can play "classes" on a big screen and work out with friends or solo.

My biggest complaint is that I can never seem to get ahold of someone on the phone. I've called a dozen times to inquire about adding a family member or to ask about boxing equipment but I just get their voicemail which they don't seem to check because nobody has called me back. Staffing hours end in the evening so I don't understand why nobody has the time to answer the phone or to call me back. I understand they likely don't staff many people and those people are probably busy signing up new members, but they should be taking care of existing members. I understand that cooperations focus on increasing member count but as a paying member I feel like I no longer matter and that I was just another "sale".

Overall a good gym for what it's worth, but the customer service is not good. I will continue to go here unless another...

The gym is kept nice and clean, the equipment is well-maintained, are there are a variety of machines and free weights to choose from. The folks that go here all practice good gym etiquette, too- you actually do see everyone else wipe down the equipment after they're done, and re-rack the weights. I work odd hours, and it's great to know that they'll always be open for whenever I can stop by. I'm really happy with this location.

The only two knocks against it are 1. no lockable cubbyholes/lockers. I know this is a design choice, but I'd be a lot happier if I could stow my phone/wallet along with my gym bag and just need to carry a key in my pocket instead of everything. 2. no bike racks out front. Parking in front of Nob Hill can get a bit tight during the busy hours, and being able to bike to/from the gym is a great warm up/cool down. The gym itself still gets 5 stars, but these two improvements would make it that much better.

Thanks for running a fun...

Love this gym. Great equipment and friendly staff. I am a college student and wanted to purchase a membership at this gym for one month during winter break. During the process of creating my membership, I clearly specified to the manager that I only wanted to be charged for one month. I was assured that my payments would AUTOMATICALLY cancel after one month of use. However, I noticed I was charged for three additional months, and upon going in to the office to resolve the issue, I was told that I could not be issued a refund because I was supposed to have manually canceled the membership myself. No one had ever told me this. Very angry that I am out $180 of my own money with little to no help. I am canceling my membership and never going back, which is sad because I really...