House of Bagels — Restaurant in Gilroy

I will start with the one positive thing. The people that work there seem to be nice.

I have been in this bagel shop 3 times. I really feel like I have dodge a bullet. Like I had a revolver against my temple with 1 bullet in it, spun the chamber and got lucky as I clicked it off 3 times. Each of the 3 times I entered I noticed a number of things wrong. There are problems in the back area, the prep area, the dining area and the bathrooms. The back area, like the rest of the establishment, is cluttered with needless junk. On one of my lunch breaks I went in and saw ham and cheese sitting outside of the cooler on a cheep rolling cart when I walked in. I stayed for 25 minutes as I ate my bagel and when I left the meet and cheese were still sitting on the same cart. Besides the general mess all over, in the front prep area there are four stacks of bagel baking racks filled with baking sheets. One of the stacks is stuffed with papers calculators, pens, old cups of coffee, and just other random $#!t that shouldn't be there. I then looked around. There is random stacks of papers in ever corner of the prep area, as if they just use any place for an office. Every table in the front area is dirty. The floors are dirty. I wanted some pepper, but there was dried mayo and mustard crusted on the top of the shaker that must have been there for days, weeks or months, NOT hours. The bathroom was the worst. I am a guy, so when we pee we lift the toilet seat so we don't go on the toilet seat. When I lifted the toilet seat there was (new and old) blood stains with pubic hair matted in. I noticed fecal matter had dried and crusted on under the edge of the toilet where the water drains. This thing hadn't been cleaned for months !!! The floor was nasty, and this was the place where the staff comes to use the toilet and wash their hands !!! Even the front sign of this place is run down and pealing off. On my way out I tried to kindly explain these issues and the owner said thank you and walked away. Well I hope I don't die, because I just ate there today and you never know what could happen. If I do not die, I will definitely not risk my fate with another round of...

This place had a tremendous amount of pressure on them and they didn’t even know it. It was my friend’s birthday and we decided to get bagels from here. My friend is not one to make a big deal about his birthday, but at the same time he wanted it to be somewhat special. I get that, but I feel like birthdays should be even more special for the one’s that did the birthing. Moms’ did all the heavy lifting that day, while the babies’ just whined the whole time. On birthdays we celebrate a person that doesn’t even remember their birth day. I’m sure all the mommas’ remember that day, most of them probably couldn’t forget it even if they tried. Instead of just getting my friend a gift, I should have got something for his mom too. Regardless of all that, I still wanted him to have a special birthday. House of Bagels was somewhat responsible for setting the tone for the birthday and they did a great job at that. We got our food quickly and the staff was very friendly. It’s as if they already knew it was his birthday or they just treat every customer like it’s their birthday. To make matters better, the bagels were delicious! Bagels at House of Bagels was a great way to start off...

This is a locally owned bagel shop. It’s been in Gilroy for more than 10+ years.

I moved out of Gilroy years ago, but every time I’m here for my dental visit, I stop by. I have to. This shop is serving the same bagels, same taste, same quality.

For people complaining about the teenagers, yes, they’re teenagers. It is common in any places to see them on their phone and talking amongst themselves.

Yet, I’ve had great experiences with many of them. They have been kind, friendly and helpful towards me and my baby.

The owner is always smiling and grateful for his customers. He’s doing his best.

Now, I love my pesto bagel. The bagels are fluffy and delicious.

I’ve tried The Works, the sausage, egg & cheese, the turkey, tuna salad, and turkey club with bacon.

My baby loves their sausage. The adolescents working will cut it up for her into pieces, which she loves.

They serve coffee, apple juice, orange juice, energy drinks, and much more.

They have many tables and chairs so you can eat inside or take it to go. Plus, there’s a bathroom.

Lastly, they accept Apple Pay.

I will gladly support a local business & buy my coffee here than the big corp....