Filotel USA LLC — Local services in Glen Ellyn

No work ethics, No appreciation of your business... all they care about get your cc number and charge you for renewal your service a way before is due with the same excuse ( promotion will end soon) I have no other choice but to share my terrible experience with these people. The Tv box is really good and it has wide variety of channels, but they are not the only ones. so they frequently called me from I don’t know what part of the world and how they know my number. I accepted the deal, and I renewed the service. One it comes to renewal time I had plenty of phone calls every other day. When I told the guys who are always speaking in cheesy way, I already have the renewal, they hung up on me. STOP THE HARASSING...

Filotel USA deserves zero star . It is a scam headed by sales woman named Suzan Samir who sold me 4 years subscription of Arabic tv claiming it works on iPad . It didn’t work and I requested refund . They never issue refund and stopped answering my phone calls and messages. I finally contacted their customer service who also stopped responding , I opened a dispute with my credit card. I am writing this to warn any one who thinks of using Filotel products . I don’t know the origin of this company but it is a scam and please you can use other ones that have ethical business conduct compatible with the American culture . Filotel is foreign owned company with no...

very very very bad customer service. I have been having issues with the service for a while. Called and left countless messages without any response from the company. The calls a get are when they want sell me more services, but when i mention the bad customer service , they claim to have someone calls me back from customer service to solve the issue, but no one calls back . they don't care. once they take your money, you are on your own I DON NOT recommend this...