I ordered a voltage converter for $349 which included free shipping. Item arrived, had a faulty outlet and was of very poor quality. Returned item which cost $75 as they insisted it be returned by UPS. It took a month to get a refund and this was minus $45 for their "free" shipping costs. So I am now out of pocket $120 due to being sent a faulty item, as well as the cost of having the transformer installed by an electrician, only to find it didn't work. I was offered a power strip to plug into one of the remaining working outlets but I would like a new product to work 100% if I'm spending that much money on it. On top of that, I was accused of fraud when I told them the item was faulty. Charming. Will never do business with these nasty...
Read moreWe purchased a new embalming machine from Radical Scientific Equipment in India. It will only operate on 220 volts, 500 wattage. I needed a step-up transformer and ordered a 500 watt transformer from Overseas Best buy. When it arrived It didn't work. After speaking with their technician I got an education on wattage and decided to order a 2000 watt transformer. I just tested it in our preparation room and I'm happy to report our new embalming machine works perfectly with the new transformer. Thank you Overseas Best Buy. I highly recommend this company for all your electronic needs. Thomas Crown, Funeral Director...
Read moreAwful company and customer service. Called multiple times over a month period about returning a product, and was told I had to email not call. I finally got someone via email and the return process began. Tracked with UPS (the only shipment they will allow) which cost over $100. Waited a week after the tracking number said it had arrived, and checked in...Manoj told me it takes a week for processing. Waited 2 more weeks, so 3 weeks total, and have since emailed two more times. No response. So now they have their product back and are not refunding or responding. Terrible company and customer...
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